Operations Analyst - Process Improvement & Automation

WesBanco, Inc.; Ross Township (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

WesBanco, Inc. is seeking an Operations Analyst to support cross-functional teams in identifying, planning and delivering banking operations projects. You will apply advanced Excel skills and other Microsoft Office tools to document processes and drive efficiency.

The role emphasizes process standardization, SOX control documentation, and collaboration with branches, treasury and lending teams to maintain high service levels and accurate deposit and loan records.

Qualifications

• Bachelor's degree preferred; or equivalent combination of education and/or experience required.
• Minimum of three years experience in banking, preferably in operations, required.
• Excellent analytical and decision-making skills.
• Demonstrated proficiency in basic computer applications such as Microsoft Office and ability to learn various applications.
• Ability to interact effectively across all levels of the organization, including senior management, branches, other departments and vendors.

Responsibilities

• Assist teams with planning, organizing, developing and controlling department activities to accomplish objectives.
• Document, standardize and measure key business processes for total quality management.
• Provide internal customer support to branches, treasury management and lending personnel regarding deposits and loan records.
• Foster collaboration with leaders to ensure effective communication and project implementation.
• Assist with training team members and guiding change for scalability and automation.

Skills

Excel proficiency

Analytical skills

Decision making

Organizational skills

multitasking

Communication

Education

Bachelor's degree preferred

Equivalent combination of education and experience

Tools

Microsoft Office

Job description

WesBanco, Inc. is seeking an Operations Analyst to support cross-functional teams in identifying, planning and delivering banking operations projects. You will apply advanced Excel skills and other Microsoft Office tools to document processes and drive efficiency.

The role emphasizes process standardization, SOX control documentation, and collaboration with branches, treasury and lending teams to maintain high service levels and accurate deposit and loan records.