Operations Analyst: Catalyst for Automation & Efficiency

WesBanco, Inc.; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco, Inc. is seeking an Operations Analyst to support teams in identifying, planning and completing projects, with strong Excel and Word skills and a solid grasp of technology.

The role emphasizes documentation, standardization and measurement of key processes to promote total quality management, and internal customer support for branches, treasury management and lending personnel.

Qualifications

• Bachelor's degree or equivalent combination of education and/or experience is preferred.
• Minimum of three years experience in banking, preferably in operations.
• Strong analytical and decision-making skills.
• Ability to interact effectively across all levels of the organization.

Responsibilities

• Assist in planning and implementing operational plans, policies, procedures and goals.
• Provide internal customer support to branches, treasury management and lending personnel.
• Maintain documentation and measurements for key processes to promote quality management.
• Collaborate with leaders to drive scalability, automation and efficiency.
• Assist in training team members and guiding workload management.
• Foster teamwork and strong cross-department communication.

Skills

Analytical skills

Leadership

Time management

Team collaboration

MS Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Banking software

Job description

WesBanco, Inc. is seeking an Operations Analyst to support teams in identifying, planning and completing projects, with strong Excel and Word skills and a solid grasp of technology.

The role emphasizes documentation, standardization and measurement of key processes to promote total quality management, and internal customer support for branches, treasury management and lending personnel.