Operations Analyst: Process Improvement & Automation

WesBanco, Inc.; Ann Arbor (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

WesBanco, Inc. in Ann Arbor seeks an Operations Analyst to support teams in identifying, planning and executing projects. The role requires strong Excel and Office skills and an understanding of technology to improve key processes across departments.

You will collaborate with branch, treasury and lending personnel, help document and standardize procedures, and assist in risk controls and SOX documentation while balancing multiple priorities.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Minimum of three years' experience in banking, preferably operations.
• Ability to manage multiple priorities and meet deadlines.
• Proficient in Microsoft Excel and other MS Office tools.
• Strong analytical, organizational, and leadership abilities.

Responsibilities

• Assist in planning, organizing and controlling department activities.
• Support documentation, standardization and measurement of processes.
• Provide internal customer support to branches, treasury and lending staff.
• Assist with SOX control documentation and risk assessments.
• Collaborate with leaders to drive automation and scalability.
• Attend meetings with business lines and partner engagements.
• Fills in for short-staffed teams and supports daily tasks.

Skills

Analytical skills

Leadership

Time management

Team player

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Banking software

Job description

WesBanco, Inc. in Ann Arbor seeks an Operations Analyst to support teams in identifying, planning and executing projects. The role requires strong Excel and Office skills and an understanding of technology to improve key processes across departments.

You will collaborate with branch, treasury and lending personnel, help document and standardize procedures, and assist in risk controls and SOX documentation while balancing multiple priorities.