Banking Operations & Process Improvement Analyst

WesBanco, Inc.; Fairmont (WV); On-site; USD 52,000 - 75,000; Full time

Job summary

WesBanco, Inc. is seeking an Operations Analyst to assist teams in identifying, planning and completing projects. This role requires strong Microsoft Excel and Word skills and a focus on process improvement across the bank’s operations functions.

The candidate will support branch, treasury and lending teams, ensure documentation and controls, and collaborate with leaders to drive efficiency and customer service. A professional with banking operations experience is preferred.

Qualifications

• 3+ years experience in banking, preferably in operations.
• Bachelor's degree preferred; or equivalent combination of education and/or experience.
• Must interact effectively across all levels of the organization, including senior management.

Responsibilities

• Assist in planning, organizing and controlling department activities to accomplish objectives.
• Identify, plan and complete projects within operations.
• Support documentation, standardization and measurement of key business processes.
• Assist in training team members and guiding workloads.
• Collaborate with leaders to drive scalability, automation and efficiency.
• Maintain policies, SOX control documentation and risk assessments.
• Promote teamwork and superior customer service across branches and departments.
• Fills in when teams are short-staffed and supports daily operations.

Skills

Organizational skills

Leadership

Analytical thinking

Decision making

Team player

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

WesBanco, Inc. is seeking an Operations Analyst to assist teams in identifying, planning and completing projects. This role requires strong Microsoft Excel and Word skills and a focus on process improvement across the bank’s operations functions.

The candidate will support branch, treasury and lending teams, ensure documentation and controls, and collaborate with leaders to drive efficiency and customer service. A professional with banking operations experience is preferred.