Banking Operations Analyst — Process & Automation Lead

WesBanco, Inc.; Chattanooga (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

WesBanco, Inc. is seeking an Operations Analyst to help teams identify, plan and complete projects while leveraging strong Microsoft Excel, Word and related programs.

The role supports operational planning, documentation and process improvements across branches and loan/deposit operations. The ideal candidate will assist in training, policy development, risk assessments and control documentation, ensuring timely completion of tasks and collaboration with multiple departments.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Minimum of three years experience in banking, preferably in operations.
• Strong analytical and decision-making abilities; ability to manage multiple priorities.

Responsibilities

• Assist teams in identifying, planning and completing projects within operations.
• Develop and maintain documentation, standardization and measurement of key processes for total quality management.
• Support internal customer inquiries across branches, treasury management and lending operations.

Skills

Analytical skills

Leadership skills

Organizational skills

Communication skills

Education

Bachelor's degree required or preferred

Equivalent combination of education and/or experience

Tools

Microsoft Office

Banking software

Job description

WesBanco, Inc. is seeking an Operations Analyst to help teams identify, plan and complete projects while leveraging strong Microsoft Excel, Word and related programs.

The role supports operational planning, documentation and process improvements across branches and loan/deposit operations. The ideal candidate will assist in training, policy development, risk assessments and control documentation, ensuring timely completion of tasks and collaboration with multiple departments.