Banking Operations Analyst — Process Improvement

WesBanco, Inc.; Fort Lauderdale (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

WesBanco, Inc. is seeking an Operations Analyst to support teams in identifying, planning and completing projects. The role requires high proficiency in Microsoft Excel, Word and related programs, and a strong understanding of technology.

You will assist with documenting, standardizing and measuring key processes to drive total quality and efficiency. The position also involves providing internal customer support to branches, treasury management and lending personnel, and collaborating with

Qualifications

• Bachelor's degree preferred; or equivalent combination of education and/or experience.
• Minimum of three years experience in banking, preferably in operations.
• Leadership skills preferred.

Responsibilities

• Identify, plan and complete operations projects.
• Assist in development and implementation of operational plans, policies, procedures, and goals.
• Collaborate with leaders to promote scalability and automation.
• Foster relationships with leaders across the bank for collaboration and communication.
• Assist with maintaining SOX control documentation, risk assessments and controls.
• Support training of team members and onboarding.
• Promote teamwork and superior customer service.

Skills

Analytical thinking

Decision making

Multitasking

Organizational skills

Prioritization

Cross-level communication

Leadership

Team player

Problem solving

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Banking software

Job description

WesBanco, Inc. is seeking an Operations Analyst to support teams in identifying, planning and completing projects. The role requires high proficiency in Microsoft Excel, Word and related programs, and a strong understanding of technology.

You will assist with documenting, standardizing and measuring key processes to drive total quality and efficiency. The position also involves providing internal customer support to branches, treasury management and lending personnel, and collaborating with