Operations Analyst: Process Improvement & Automation

WesBanco, Inc.; Franklin (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco, Inc. in Franklin, TN seeks an Operations Analyst to support cross-team project planning and execution. The role emphasizes strong Excel/Word proficiency and helping standardize key business processes for efficiency. You will collaborate with managers to improve workflows and ensure quality controls are in place.

The position requires experience in banking operations, plus the ability to train others and manage multiple priorities while delivering timely results.

Qualifications

• Bachelor's degree preferred; or equivalent combination of education and/or experience required.
• Minimum of three years experience in banking, preferably in operations, required.

Responsibilities

• Assists teams in identifying, planning and completing projects.
• Proficient in Excel and Word; supports documentation, standardization and measurement of key processes.
• Assists with training team members and guiding change for scalability and automation.
• Maintains SOX control documentation, risk assessments and other controls.
• Supports internal customer service for branches, treasury management and lending personnel.

Skills

Analytical thinking

Multitasking

Collaboration

Communication across levels

Leadership ability

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

WesBanco, Inc. in Franklin, TN seeks an Operations Analyst to support cross-team project planning and execution. The role emphasizes strong Excel/Word proficiency and helping standardize key business processes for efficiency. You will collaborate with managers to improve workflows and ensure quality controls are in place.

The position requires experience in banking operations, plus the ability to train others and manage multiple priorities while delivering timely results.