Operations Analyst - Process Excellence (Onsite Columbia, SC)

Southcarolinablues; Columbia, Northern (SC, KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Health plans

Paid annual leave

Nine paid holidays

On-site cafeterias

Job summary

BlueCross BlueShield of South Carolina is seeking an Operations Analyst for an on-site role in Columbia, SC. You will evaluate procedures, monitor performance metrics and prepare reports to drive operational improvement across departments.

The role emphasizes documenting procedures, training staff, and supporting system implementations with Excel, DB2 and related tools in a healthcare setting.

Qualifications

• Evaluate procedures and processes to identify improvements.
• Create reports and analyses of internal performance metrics.
• Document and standardize procedures for end-users.

Responsibilities

• Evaluate existing procedures and processes to recommend improvements.
• Monitor reports to assess impact on key performance measures.
• Provide training and create end-user training materials.

Skills

Data analysis

Operations

Excel

DB2

Cohere Health

Genesys

TNAV

Microsoft Excel

Education

Bachelor's degree

Associate's degree

Tools

DB2

Cohere Health

Genesys

TNAV

Microsoft Excel

Job description

BlueCross BlueShield of South Carolina is seeking an Operations Analyst for an on-site role in Columbia, SC. You will evaluate procedures, monitor performance metrics and prepare reports to drive operational improvement across departments.

The role emphasizes documenting procedures, training staff, and supporting system implementations with Excel, DB2 and related tools in a healthcare setting.