Operations Analyst II — Return Reconciliation Specialist

My Florida Families; Tallahassee (FL); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid time off

10 paid holidays a year

Retirement savings

Vision and dental insurance

Job summary

Department of Revenue in Tallahassee, FL is seeking an Operations Analyst II to support the Return Reconciliation process within the General Tax Administration program. The role partners with a Tax Specialist II to train staff, perform QA reviews, and handle taxpayer inquiries and account issues.

The position requires current employment with the Florida Department of Revenue, plus experience in researching and correcting returns and conducting training.

Qualifications

• Currently employed with the Florida Department of Revenue.
• Experience researching, reviewing, and correcting returns.
• Experience conducting formal or informal training.

Responsibilities

• Train Return Reconciliation personnel on current tax topics and processes.
• Perform quality assurance reviews and respond to inquiries.
• Resolve taxpayer account issues and ensure accuracy in reconciliations.

Skills

QA and training

Return research

Tax administration

Job description

Department of Revenue in Tallahassee, FL is seeking an Operations Analyst II to support the Return Reconciliation process within the General Tax Administration program. The role partners with a Tax Specialist II to train staff, perform QA reviews, and handle taxpayer inquiries and account issues.

The position requires current employment with the Florida Department of Revenue, plus experience in researching and correcting returns and conducting training.