Operations Analyst I - 71001562

Civicworks; Tallahassee (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Florida Department of Law Enforcement is seeking an Operations Analyst I for the Firearm Purchase Program. The role analyzes criminal history records to determine firearm purchase eligibility and processes dealer requests while ensuring compliance with state and federal laws.

Proficiency in FCIC/NCIC systems and strong communication skills are required, and certification in NCIC/FCIC is mandatory.

Qualifications

• Knowledge of the criminal justice system and law enforcement data.
• Knowledge of FCIC/NCIC, III, CCH, and NICS information systems.
• Excellent verbal and written communication skills.
• Ability to read and interpret Florida Statutes and divisional policy.
• Knowledge of customer service etiquette and office administrative practices.

Responsibilities

• Review and analyze criminal history records to determine firearm purchase eligibility.
• Process requests from licensed firearm dealers.
• Enter buyer information into the Firearm Eligibility System.
• Maintain compliance with state and federal laws.

Skills

Knowledge of criminal justice system

Knowledge of FCIC/NCIC information and

Verbal and written communication

Read and interpret Florida Statutes

Customer service etiquette and office

Job description

Operations Analyst I in the Firearm Purchase Program at the Florida Department of Law Enforcement reviews and analyzes criminal history records to determine firearm purchase eligibility. The role involves processing requests from licensed firearm dealers, entering buyer information into the Firearm Eligibility System, and maintaining compliance with state and federal laws. Applicants must obtain and maintain NCIC/FCIC certification.

Key qualifications:

• Knowledge of criminal justice system and law enforcement data


• Knowledge of FCIC/NCIC, III, CCH, and NICS information systems


• Ability to communicate effectively verbally and in writing


• Ability to read and interpret Florida Statutes and divisional policy


• Knowledge of customer service etiquette and office administrative practices