Operations Analyst: Growth & Automation Program

Aumni; Columbus (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

JPMorganChase in Columbus, OH is seeking ambitious individuals for the two-year Operations Analyst Program. You’ll join a high-performing team, gain induction training, and develop bank product expertise while delivering impactful solutions for clients and internal partners.

Throughout the program you will tackle processing, trade/asset support, reporting, and transformation tasks, with opportunities for advancement based on performance and role expansion.

Qualifications

• Pursuing a B.A., B.S., B.B.A or 2 year M.A. or M.S., with an expected graduation date of December 2026 or prior to start date – all majors considered
• Great team player able to work within deadlines in a dynamic and changing environment
• Demonstrated ability to communicate effectively both written and verbally
• Detailed-oriented with strong critical thinking, attention to detail and analytical skills
• Ability to manage time, prioritize assignments and know when to seek help for optimal solution
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Demonstrated growth mindset with desire to learn financial operations
• Root-cause analysis with experience researching, documenting, and independently reporting information to resolve exceptions, propose solutions, and deliver results
• Maintenance of issue logs, troubleshooting of problems, and handling of complaints with appropriate and timely escalation
• Experience with data analytics including working with large data sets, data analysis and visualization

Responsibilities

• Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance.
• Partner with bankers, underwriters & various other functions to support client financing needs.
• Process, clear, investigate, and service transactions, tickets, and widgets responsibly.
• Support document review, data reconciliation, and payment processing.
• Reconcile differences between systems, monitoring reports and ensuring system integrity.
• Analyze reference data to help support trading.
• Troubleshoot client inquiries related to account processing and access issues.
• Ensure the accurate execution of investor tickets and trades, following through to the correct settlement systems.
• Effectively communicate with counterparties to match off on trades.
• Support data analytics and reporting for your team and the lines of business you support, alongside other projects such as recertifications of heightened risk sector clients and creating processes that will minimize breaches in data input from the various lines of business.
• Oversee data management, governance, sourcing, control of reference data, and provide operational support.
• Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients.
• Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting.
• Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients.

Skills

Team player

Communication skills

Analytical skills

MS Office proficiency

Data analytics experience

Education

Pursuing BA/BS or 2-year MA/MS

Tools

Tableau

Alteryx

Job description

JPMorganChase in Columbus, OH is seeking ambitious individuals for the two-year Operations Analyst Program. You’ll join a high-performing team, gain induction training, and develop bank product expertise while delivering impactful solutions for clients and internal partners.

Throughout the program you will tackle processing, trade/asset support, reporting, and transformation tasks, with opportunities for advancement based on performance and role expansion.