Operations Analyst- Gen AI

Apex Systems

Columbia (MD)

Remote

USD 75,768 - 96,432

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical insurance

401K with company match

Employee Assistance Program (EAP)

Professional development opportunities

Job summary

A leading IT consulting firm is seeking an Operations Analyst for a 6+ month contract. This role involves leading process design, workflow improvements, and implementing AI technology across business operations. Candidates should have 5+ years' experience in workflow development, strong analytical skills, and a background in Agile or Lean methodologies. Excellent communication and stakeholder engagement skills are essential. This is a remote position based in Maryland, offering competitive compensation based on experience.

Qualifications

5+ years' experience in workflow development, business partnership, and advisory roles.
Deep expertise in Agile, Lean, Six Sigma, or similar methodologies.
Strong analytical skills and experience with rapid pilot development.

Responsibilities

Support development and governance of the AI adoption program across business functions.
Document current state process maps and identify opportunities for AI-enabled workflow improvements.
Develop dashboards to track project progress, ROI, and operational impacts.

Skills

Workflow development

Agile methodologies

Lean processes

Six Sigma

Analytical skills

Stakeholder engagement

Change management

Education

Bachelor's degree in Business, Engineering, Technology, or related field

Advanced degree and PMP or equivalent certification preferred

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Apex Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55.00/hr - $70.00/hr

Job#: 2090145

Job Description:

Operations Analyst

Contract Length: 6+ months (remote)

Overview

Lead process design, workflow development & implementation, standardization, and governance to enable successful AI technology implementation. Collaborate with divisional leaders, change champions, and SMEs to integrate Gen AI capabilities into business operations, driving continuous improvement and measurable impact.

Key Responsibilities

Support development and governance of the AI adoption program across business functions.
Operate within a hub-and-spoke model, partnering with analysts and change managers.
Document current state process maps and identify opportunities for AI-enabled workflow improvements.
Proactively identify and mitigate risks; develop and implement change communications.
Develop dashboards to track project progress, ROI, and operational impacts.

Requirements

5+ years’ experience in workflow development, business partnership, and advisory roles.
Deep expertise in Agile, Lean, Six Sigma, or similar methodologies.
Strong analytical skills and experience with rapid pilot development.
Bachelor’s degree in Business, Engineering, Technology, or related field.
Excellent communication, facilitation, and stakeholder engagement skills.
Advanced degree and PMP or equivalent certification preferred.
Familiarity with Gen AI implementation and change management is a strong advantage.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Seniority level