Operations Analyst: Data, Reports & Process Improvement

Bank of America Corporation; Atlanta (GA); On-site; USD 65,000 - 80,000; Full time

Job summary

Bank of America is seeking a detail-oriented professional to analyze day-to-day issues within a business unit, perform routine analytics, and generate reports. The role includes supporting defined procedures, handling exception processing, and collaborating with partners to implement operational solutions.

Responsibilities cover coordinating product implementations, monitoring changes, and expanding product knowledge within operations.

Qualifications

• Knowledge of Leasing documentation and credit structures.
• Experience preparing Bill of Sale, Power of Attorney, Lien Release Letter, UCC terminations, or other collateral documents.
• Excellent verbal and written communication skills. Ability to communicate professionally with internal and external clients.
• Well organized and efficient; adept at multitasking in a fast paced environment.
• Proficiency with Microsoft Office, with focus in Word and Excel.

Responsibilities

• Timely and accurate release of motor vehicle titles and UCCs for Banc of America Leasing & Capital.
• Conducting due diligence via system of record (SOR) and vendor portals.
• Accurate preparation of lien release documentation, signing and notary execution, and communication with internal and external clients.
• Updating System of Record (SOR) with release status for tracking purposes

Skills

Attention to Detail

Customer and Client Focus

Monitoring, Surveillance, and Testing

Process Performance Management

Research

Adaptability

Business Analytics

Critical Thinking

Reporting

Written Communications

Data Management

Policies, Procedures, and Guidelines

Process Design

Process Effectiveness

Strategic Thinking

Tools

LMS

Alfa

Dealflo

Job description

Bank of America is seeking a detail-oriented professional to analyze day-to-day issues within a business unit, perform routine analytics, and generate reports. The role includes supporting defined procedures, handling exception processing, and collaborating with partners to implement operational solutions.

Responsibilities cover coordinating product implementations, monitoring changes, and expanding product knowledge within operations.