Operations Analyst - Data Analytics & Process Improvement

State of Indiana; Indianapolis (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Education reimbursement

LinkedIn Learning

Job summary

The State of Indiana invites applications for a role within the Indiana State Personnel Department focused on advanced data analysis and business process optimization. This position offers a comprehensive benefits package and robust professional growth opportunities across 60+ agencies.

Typically starting salary is $59,800, commensurate with education and experience, with an emphasis on analytical and statistical methods to improve operational performance for Hoosiers across Indiana.

Qualifications

• Broad knowledge of operational, mathematical, analytical, and/or statistical research techniques.
• Thorough knowledge of multiple regression or multivariate analysis, measurement and testing sowie interview methods and questionnaire design.
• Ability to understand and comprehend instructions dealing with technical and abstract theories.
• Ability to determine proper research methods to use, collect appropriate data and draw conclusions.
• Advanced knowledge of the agency mission and administrative policies.
• Extensive knowledge of computer and software programs and the ability to utilize these skills in the completion of job duties.
• Ability to take abstract concepts and formulate physical models.
• Excellent problem solving and analytical skills.
• Ability to research and document findings, formulate sound recommendations, and make appropriate decisions.
• Ability to effectively prioritize a variety of projects/functions.
• Ability to establish and maintain effective working relationships.
• Ability to work independently.

Responsibilities

• Analyze business processes, business rules, methods of data acquisition and data application for advancement of business practices, operational performance enhancement and resource allocation.
• Conduct methodic, non-routine examinations of office specific data through advanced analysis routines, queries, scripts.
• Present findings/recommendations through the development of custom reports, charts and maps.
• Work directly with Information Technology to maintain specialty hardware including data loading/unloading, error message interpretation, SQL statement development, script updating, mass editing of datasets and software database performance analysis.
• Test and evaluate new/existing technologies and business practices for practical and feasible implementation.

Skills

Analytical skills

Statistical methods

Research techniques

SQL knowledge

Problem solving

Independent work

Tools

SQL

Data visualization

Reporting software

Job description

The State of Indiana invites applications for a role within the Indiana State Personnel Department focused on advanced data analysis and business process optimization. This position offers a comprehensive benefits package and robust professional growth opportunities across 60+ agencies.

Typically starting salary is $59,800, commensurate with education and experience, with an emphasis on analytical and statistical methods to improve operational performance for Hoosiers across Indiana.