Associate Business Systems Consultant

State of Indiana; Indianapolis (IN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Free Parking

LinkedIn Learning access

Education reimbursement

Job summary

The State of Indiana seeks an Associate Business Systems Consultant to analyze user needs, document requirements, and define system objectives. You will help implement new processes, improve quality, and support strategic planning while delivering technical business solutions to customers.

With flexibility in responsibilities, the role emphasizes partnering with clients, evaluating solutions, and ensuring alignment between business and technical needs.

Qualifications

• Specialized knowledge of organization’s business systems and commercial applications.
• Ability to articulate and translate business system requirements.
• Experience applying system development methodologies.
• Ability to communicate clearly, both orally and in writing.

Responsibilities

• Assist in defining system scopes and objectives through research and fact-finding.
• Help integrate new processes and communicate changes to Business Systems teams.
• Support quality improvement efforts and strategic planning.
• Establish and maintain partnerships with customers to meet business and technical needs.
• Develop strategic plans based on customer needs.
• Analyze business and user needs and revise system logic with guidance.

Skills

Business systems knowledge

Communication skills

Strategic planning

Requirements translation

System development

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Indiana Department of Correction (IDOC) :

We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism. To learn more about Indiana Department of Correction, click here .

Role Overview:

As an Associate Business Systems Consultant, you will support the business system and process improvement by analyzing user needs, documenting requirements, and helping define system objectives. You will assist in integrating new processes, recommending quality enhancements, and contributing to strategic planning. The role also helps deliver technical business solutions, supports customer evaluation and implementation of system products, and maintains effective partnerships to ensure business and technical needs are met.

The salary for this position traditionally starts at $55,224.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Assists in formulating and defining system scopes and objectives through research and fact-finding based on a basic understanding of user needs, business systems, and industry requirements.
• Assists in the creation of process change through the integration of new processes with existing ones and communication of changes to impacted Business Systems teams.
• Recommends and assists in the facilitation of quality improvement efforts.
• Establishes and maintains strategic partnerships with assigned customers in order to help them meet their business and technical needs.
• Assists in the development of strategic plans based on customer needs.
• Assists in the analysis of business and user needs, documents requirements and revises existing system logic difficulties with assistance from higher-level Business Systems Consultants or managers.
• Assists in devising or modifying procedures to solve problems considering telecommunication and computer equipment capacity and limitations, operating time, and form of desired results.
• Assists in the delivery of technical business solutions and products to customers.
• Assists customers in evaluation, procurement, and implementation of technical business systems solutions and products.
• Assists in meeting expectations of customers, peers, vendors, and management.
• Assists in establishing contracts for the procurement of technical business solutions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge of some of the organization’s business systems and commercial business applications.
• Specialized knowledge of common technical problems and solutions as they relate to organization’s business systems and commercial applications.
• Specialized knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.
• Ability to apply system development methodologies to oversee systems modifications and initiatives.
• Ability to use logic and critical thinking to address issues efficiently and effectively.
• Ability to adapt to new information and scenarios and understand the implications of those changes.Familiarity with using and interpreting data structures and relationships.
• Ability to lead, encourage and influence others to perform.
• Effectively communicate both orally and in writing.

A degree is not required. However, at least 1+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .