Benefits Specialist

State of Indiana; Indianapolis (IN); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards

HSA contribution

Pension options

Leave policies

Education reimbursement

LinkedIn Learning

Job summary

The State of Indiana is seeking a Benefits Administrator to manage day-to-day issues of the benefits programs and provide guidance to HR staff, benefits coordinators, and employees. You will resolve questions, coordinate with carriers, and support enrollment and claims processes.

Role requires knowledge of COBRA, HIPAA, and Section 125, with a broad understanding of benefits administration. A degree is not required, and a strong team-oriented mindset is essential.

Qualifications

• Knowledge of COBRA, HIPAA, Section 125 and other benefits laws/regulations.
• Working knowledge of fundamentals, laws, theories and practices of Human Resources Management.
• Working knowledge of benefits administration.

Responsibilities

• Manage day to day issues of the benefits programs.
• Provide direction and assistance to agency HR staff, benefits coordinators and employees.
• Resolve benefit administration questions and issues raised by agencies, employees and family members.
• Receive correction requests for PeopleSoft data errors and ensure documentation is gathered.
• Make data corrections or advise agencies on resolution.
• Work with agency/employees and carriers for emergency membership loads.
• Research claims, disputes, and eligibility with carriers to ensure proper adjudication.
• Assist in problem resolution and review files for disability/WC/TPA.
• Provide training and education on benefits programs to managers and employees.
• Conduct review of benefit election complaints and appeals submitted to Benefits Division.

Skills

Benefits laws

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Personnel Department (INSPD):
As an agency operating a shared services model, we provide the executive branch of state government with top-notch HR services. INSPD has a dedicated team of human resources professionals working in many capacities, including director-level, generalists and specialists in each discipline of human resources. Joining our team will open the door to many opportunities for lateral and upward mobility.

The salary for this position traditionally starts at $53,222.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Manage day to day issues of the benefits programs.
• Provide direction, guidance and assistance to agency HR staff, benefits coordinators and employees.
• Resolve benefit administration questions and issues raised by agencies, employees and employee family members.
• Receive correction requests for PeopleSoft data errors and ensures all necessary documentation is gathered.
• Make all necessary data corrections or notifies agency how to resolve the issue.
• Work with agency/employees and carrier to do emergency membership loads.
• Research claims, disputes, and eligibility and work with the carriers to ensure claims are properly adjudicated.
• Assist in problem resolution/administration/review files for disability/WC/TPA.
• Provide training and education on various benefits programs to managers and employees.
• Conduct thorough review of benefit election complaints and appeals submitted to Benefits Division.
• Analyze information, prepare response, and take any necessary action with vendor, agency or employee.
• Serve as liaison between vendor and agency or employee.
• Maintain vendor contact to investigate discrepancies, exchange information and resolve issues.
• Troubleshoot problems related to benefits including system issues or discreptencies.
• Provide input on solutions and suggestions for improvements to administration of benefits programs.
• Participate in special projects including, but not limited to, annual Open Enrollment activities, Retiree Flexible Spending Account program, Early Retiree Health Insurance Program, and PeopleSoft system testing.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Considerable knowledge of COBRA, HIPAA, Section 125 and other federal and state benefits laws and regulations.
• Working knowledge of fundamentals, laws, regulations, theories and practices of Human Resources Management.
• Working knowledge of benefits administration.
• Ability to work independently, anticipate problems and initiate corrective actions.
• Ability to effectively and plan and organize work of section.
• Ability to communicate effectively, both orally and in writing.
• Ability to work effectively with others.
• Effective problem-solving skills.

You must satisfy the following requirements to continue employment:

• Working knowledge of Indiana State Government: organization, needs, policies and procedures.
• Able to perform essential functions with or without reasonable accommodation.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .