Epicor P21 ERP Support & Liaison Specialist

Epiusers; Michigan; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Epiusers seeks a Prophet 21 system super-user to bridge Business and IT for a 450-500 user ERP environment in a distribution setting. You will act as advocate, translator, and advisor for Finance, Purchasing, and Operations, driving system initiatives and process improvements.

You will manage practical ERP support requests across the company, organize online training, and may travel for onboarding at new locations. Prior experience with P21 in distribution is highly valued.

Qualifications

• Experience with Prophet 21 (P21) ERP system in a distribution environment.
• Strong ability to translate business needs into IT requirements and back.
• Experience supporting ERP users across multiple departments (Finance, Purchasing, Operations).

Responsibilities

• Serve as liaison between end-user P21 applications and IT.
• Advocate, translate, and advise field stakeholders to IT; drive system initiatives and improvements.
• Handle ERP support/guidance requests from across the company (not the ERP integrity by IT).
• Coordinate periodic online training; may travel for heavy onboarding at new locations.
• Leverage experience with other platforms or P21 in distribution environments.

Skills

Prophet 21 ERP experience

ERP distribution domain

Cross-functional liaison

Job description

Epiusers seeks a Prophet 21 system super-user to bridge Business and IT for a 450-500 user ERP environment in a distribution setting. You will act as advocate, translator, and advisor for Finance, Purchasing, and Operations, driving system initiatives and process improvements.

You will manage practical ERP support requests across the company, organize online training, and may travel for onboarding at new locations. Prior experience with P21 in distribution is highly valued.