Senior Business Analyst

NextPlay Jobs; Grand Rapids (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

A growing organization is seeking a Business Analyst to support its ERP environment focusing on Epicor Prophet 21. The successful candidate will bridge business teams and IT, gathering requirements and executing technical solutions. Responsibilities include optimizing workflows, improving data integrity, and supporting system enhancements. Key qualifications include hands-on experience with Epicor P21, strong ERP knowledge in distribution environments, and proficiency in C# and SQL Server.

Qualifications

• Hands-on experience with Epicor Prophet 21 (P21).
• Experience supporting ERP systems in distribution or manufacturing.
• Strong functional knowledge of ERP modules including finance.

Responsibilities

• Gather, analyze, and document business requirements.
• Translate business needs into clear functional specifications.
• Design and maintain Prophet 21 customizations using C#.

Skills

Communication skills

ERP process knowledge

C#

SQL Server

Tools

Epicor Prophet 21 (P21)

C# / .NET

SQL Server

Job description

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NextPlay Jobs is looking for a Business Analyst for a growing organization supporting a distribution-focused ERP environment. This role centers on Epicor Prophet 21 (P21) and blends deep business process knowledge with hands‑on technical development and system support. The right person will be comfortable working directly with stakeholders while also getting into the technical details of configurations, integrations, and custom development.

Position Summary

The Business Analyst will serve as a key bridge between business teams and IT, owning the analysis, enhancement, and ongoing support of the P21 ERP system. This role combines functional business analysis with technical execution, including requirements gathering, system configuration, and development using C#. You’ll play a critical role in optimizing workflows, improving data integrity, and supporting scalable system growth.

Key Responsibilities

• Partner with stakeholders across sales, operations, finance, inventory, and supply chain to gather, analyze, and document business requirements
• Assess current-state P21 processes and identify opportunities for efficiency, automation, and standardization
• Translate business needs into clear functional specifications and technical requirements
• Support ERP enhancements, upgrades, and continuous improvement initiatives
• Create and maintain process flows, use cases, and system documentation
• Provide user support, training, and post‑implementation validation to ensure successful adoption
• Act as a trusted advisor to business leaders on system capabilities and best practices

Technical / Systems Responsibilities

• Design, develop, and maintain Prophet 21 customizations using C# / .NET
• Build, support, and troubleshoot integrations between P21 and third‑party systems (WMS, EDI, eCommerce platforms, BI tools, etc.)
• Write, optimize, and maintain SQL Server queries, views, and stored procedures
• Troubleshoot ERP issues across application, database, and integration layers
• Support P21 upgrades, patches, testing, and deployment activities
• Ensure system performance, data integrity, and security best practices are upheld

ERP & Application Support

• Serve as a point of escalation for complex P21 system issues
• Collaborate with internal IT teams, vendors, and consultants as needed
• Monitor system usage and performance; recommend enhancements or architectural improvements
• Support reporting and analytics needs tied to ERP data

Required Qualifications

• Hands‑on experience with Epicor Prophet 21 (P21)
• Experience supporting ERP systems within a distribution, manufacturing, or wholesale environment
• Strong functional knowledge of ERP modules including order management, inventory, purchasing, and finance
• C#
• ERP customizations and system integrations
• Proven ability to translate business requirements into technical solutions
• Strong communication skills with both technical and non‑technical stakeholders
• Organized, detail‑oriented, and comfortable owning projects end to end