Operations Administrator for Property Management Company

The Finger Companies; Houston (TX); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

The Finger Companies is seeking an Administrator of Operations to oversee on-site property management operations, programs and guidelines across our Houston properties. You will ensure access controls, licensing compliance, vendor communications, and timely onboarding of staff and contractors.

The role emphasizes strong organizational skills, proficiency with property management software, and the ability to work independently while collaborating with regional and corporate teams.

Qualifications

• High School diploma required; Bachelor's degree preferred.
• Excellent communication and interpersonal skills for interaction with coworkers, vendors, and property managers.
• Strong organizational and time management abilities to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Knock, Blue Moon, OneSite).
• Understanding of property management practices and lease agreements.
• Ability to work independently and contribute to a team.
• Ability to give and receive objective, transparent feedback.

Responsabilités

• Set up employee user access for property management software.
• Coordinate website management, digital advertising, and marketing budgets with vendors.
• Manage licenses, permits, and licensing for properties with authorities.
• Audit resident referral documents and locator invoices.
• Coordinate resident feedback communications.
• Prepare lease termination correspondence with Regional Supervisor.
• Process and submit invoices from the corporate office to each site.
• Proactively pursue updates to regulations surrounding real estate management at city, state, and federal levels.
• Assist leadership with forms, procedures, and manuals (changes) related to operations.
• Serve as backup for manager-requested applicant overrides.
• Coordinate onboarding of new developments with Development & Asset Management.
• Provide HR policy/training Q&A support on-site and corporate.

Connaissances

Communication

Interpersonal Skills

Organization

Time Management

MS Office

Property Management Software

Lease Agreements

Independence

Feedback

Formation

High School Diploma

Bachelor's Degree preferred

Outils

Knock

Blue Moon

OneSite

Description du poste

The Administrator of Operations is accountable for implementing, maintaining, and supporting on-site Property Management operations, programs and guidelines.

Key Responsibilities:

• Sets up employee user access for property management software.
• Communicates with vendors regarding website management, digital advertising, and marketing budgets.
• Manages initiation and renewal of business licenses, permits, and all other city, state, and federal licensing related to the properties.
• Audits resident referral documentation and locator invoices.
• Coordinates the communication of resident feedback.
• Manages the preparation of lease termination correspondence in conjunction with Regional Supervisor.
• Manages the processing and submission of allocated invoices from the corporate office to each site.
• Proactively pursuing updates to changes in regulations surrounding real estate management at the city, state, and federal levels.
• Assisting property management leadership in implementing all forms, procedures, and manuals (changes) related to operations.
• Serves as backup for manager-requested applicant overrides.
• Coordinates acquisition of new developments with Development & Asset Management to ensure timely setup of systems and efficient onboarding of employees, vendors, properties, etc.
• Supports Human Resources as subject matter expert regarding policy and procedures, both at a corporate and on-site level, for training and Q&A purposes.

Qualifications:

• High School Diploma required; Bachelor’s Degree preferred.
• Excellent communication and interpersonal skills to effectively interact with coworkers, vendors, and property managers.
• Strong organizational and time management skills with ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Knock, Blue Moon, OneSite).
• Functional understanding of property management practices and lease agreements.
• Ability to work independently and positively contribute to the team environment.
• Ability to give and receive objective, transparent feedback.