Responsibilities
- Process accounts payable weekly for the APM/Property Manager to review and approve.
- Review statements with the Tenant and discuss what is owed.
- Contact vendor to request any missing invoices, packing slips, request W-9 to set up.
- Correct/update billable work orders as needed to create tenant misc. bill backs.
- Review Budget to code invoices accurately and confirm the coding of invoices received from the Engineering Dept.
- Review Engineering Billable Work Orders for accuracy.
- Contact tenant for short rental payments, including EOE/rent increase change or.
- Create and manage File Notice to Owners.
- Maintain Encumbrances Report to date.
- Assist with Lease Abstracts.
- Review cash receipts to submit to APM for approval.
- Maintain the tenant's certificate of insurance along with contact information.
- Greet guests and visitors to the management office in a professional, mature, courteous, gracious, and efficient manner.
- Assure prompt response by other team members through dispatch, telephone messaging, and/or further direct contact.
- Acknowledge the role as management office “ambassador”; this company's image is reflected through proper telephone and reception procedures.
- Use independent judgment to enforce compliance with insurance requirements among tenants, contractors, vendors, and suppliers.
- Document incidents of potential liability to property and equipment.
- Handle calls for regular maintenance of the property, ensuring the safety and security of the premises.
- Negotiate maintenance services with contractors.
- Monitor activities of team members and stay abreast of schedules and appointments.
- Open, date stamp, and distribute incoming mail; collect and prepare outgoing mail; maintain confidentiality of items marked as such.
- Monitor supplies and order when necessary.
- Aid in proofreading and editing documents.
- Coordinate timely repair and maintenance of office equipment.
- Adjust to changing situations, working effectively under pressure.
Requirements
- High School Diploma required; bachelor’s degree is preferred.
- Experience supporting a Commercial Property Management Team.
- Experience in Microsoft Office, Excel, reception, work orders, certificates of insurance, tenant interaction, construction management, Angus, and AP/AR.
- Resourceful at identifying and working around obstacles and finding solutions.
- Demonstrated commitment to customer service.
- Self-starter with independent work skills that can function effectively within a team.
- Excellent time management and organizational skills with a proven ability to meet deadlines.
- Ability to work collaboratively within a diverse team of assertive personalities.
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service and Accounting/Auditing
Industries
Real Estate and Office Administration