Property Manager

NAI Hallmark Partners, LLC; Jacksonville (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading property management firm in Jacksonville, Florida is seeking an experienced Property Manager. This role involves overseeing the day-to-day operations of commercial real estate properties, managing fiscal responsibilities, and ensuring lease administration. Candidates should possess a Bachelor's degree and a minimum of three years of property management experience, coupled with strong analytical, negotiation, and communication skills. The position demands a client-centric approach and the ability to resolve issues effectively. Competitive compensation and potential travel required.

Qualifications

• Minimum of three years of related Property Management experience.
• Proven professional: Trustworthy and capable of handling confidential information.
• Self-motivated with ability to multi-task in a dynamic team environment.

Responsibilities

• Responsible for day-to-day operations of commercial real estate properties.
• Developing and maintaining operating and capital budgets.
• Ensuring tenant compliance with all lease requirements.

Skills

Quantitative skills

Analytical skills

Sales skills

Negotiating skills

Problem solving skills

Time-management skills

Attention to detail

Education

Bachelor’s degree in business administration, finance, or accounting

Job description

Description

Summary

Responsible for the day-day operations of a portfolio of commercial real estate properties, fiscal management, and lease administration functions with a significant focus on maximizing the quality and profitability of the portfolio, while providing top-notch service to property ownership, tenants, vendors, and the Company, that play a part in the successful operation of the properties.

Essential Duties and Responsibilities

Property Operations

• Performing monthly property inspections and completing corresponding inspection paperwork
• Identifying and bringing immediate resolution to public safety concerns and liabilities on properties
• Identifying and bringing timely resolution to routine maintenance issues and non-capital property upgrades
• Performing annual financial planning
• Prepare accurate and timely monthly management reports to ownership
• Identifying and initiating discussion on capital improvements that are needed or will be needed
• Building working relationships with all tenants and stakeholders that play a part in the operation of centers
• Monthly verification of rent roll accuracy
• Bidding, negotiating, and supervising all maintenance related vendor contract work on properties
• Performing bid requests and obtaining quotes for all maintenance and non-capital property upgrade projects
• Writing vendor scope of work information into contracts and conducting quality control inspections of work
• Creating and maintaining vendor relationships and sourcing for new vendors when necessary
• Developing preventive maintenance plans and schedules for each property
• Oversee and manage the work order process, ensuring timely and effective resolution of maintenance requests and service calls

Fiscal Management

• Developing and maintaining operating and capital budgets for each operating property
• Performing expense forecasts to supplement and revise budgets as necessary
• Monitoring operations expenditures versus budget expectations and revised forecasts as needed
• Producing monthly reports to show variances in budget/forecast versus actual expenditures
• Reporting to the Expense Review Committee on all variances in budget/forecast versus actual expenditures
• Ensuring CAM revenue is effectively used to promote the overall asset health while protecting profitability
• Performing GL coding and expense approval within budgeted guidelines for all operations related invoices
• Responsibility to create and gather approval for all expenses as defined in the property Management Agreement

Lease Administration

• Ensuring tenant compliance with all lease requirements, including collection of current COIs, and coordinating non-monetary defaults when necessary
• Supporting the management of tenant buildouts, including reviewing construction plans, contractor coordination, participating in onsite meetings to ensure alignment with lease requirements, building standards, and project timelines
• Conducting new tenant turnovers and move‑in inspections
• Assisting with lease renewals and new prospect deal costs
• Providing premium support to the Leasing and Property Accountant’s on a routine basis
• Producing tenant sales reports upon request
• Visiting delinquent tenants and requesting payment of past due rent, etc.
• Performing move‑out inspections and move‑out/eviction inventories
• Processing and facilitating all delinquent tenant collections and evictions, if necessary

Other Duties, Supervisory Duties, and Team Responsibilities

Responsible for working on miscellaneous and ad‑hoc projects, even if requests are not related to the Property Manager’s assigned portfolio of properties, as designated by the VP of Property Management on an as‑needed basis.

Responsible to function as a willing and able team player, within the structure of the Property Management organization as well as within the entire Company as a whole, projecting a positive working relationship with all involved parties, and recognizing the role that Property Management plays as an internal service provider for other Company departments.

Requirements

Commitment to Core Values

• Relationship Driven
• Team Oriented
• Client Centric Focus
• Constant Improvement
• Integrity
• Ambitious

Qualifications

• Must possess a minimum of three years of related Property Management experience
• Excellent quantitative, analytical, sales, and negotiating skills are required, along with strong problem solving and time‑management skills and the ability to pay close attention to detail
• Must be a proven professional: Trustworthy and able to handle confidential and sensitive information appropriately
• Must be self‑motivated with the ability to multi‑task and thrive in a dynamic team environment
• Must possess the ability to communicate effectively with all levels of company management, tenants, governmental entities, and legal counsel through both written and verbal interaction
• Some travel is necessary to successfully perform the essential duties outlined

Education, Experience, Certification

• Bachelor’s degree in business administration, finance, or accounting from a 4‑year college or university