Operations Administrator

Alight Media; United States; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

BUPA Private Medical Insurance

Medicash Employee Assistance Programme

Job summary

Alight Media is seeking an organised Operations Administrator to support high-performing teams. Reporting to the Operations Director, you will manage the application process for new electricity connections, monitor panels, and keep contracts and documentation up to date.

The role requires at least two years in an operations admin or coordination role, and one year in the OOH industry is desirable. Proficiency with Office 365, SharePoint, and Zoho CRM is preferred, with flexible remote working

Qualifications

• Minimum 2 years in an Operations administration or coordination role.
• At least 1 year in the OOH industry is desirable.
• Educated to Level 4 qualification or equivalent.
• Excellent communication and interpersonal skills.
• Adaptable, flexible, and approachable attitude.
• Proficient with Microsoft Office, including Office 365 and SharePoint.
• Experience using Zoho systems is desirable.

Responsibilities

• Manage the application process for new electricity connections and metering with DNOs, ICPs, and/or Meter Operators.
• Monitor the performance of screens and static panels, reporting issues to suppliers and stakeholders.
• Work with the Development team to keep contracts and documentation up to date.
• Keep inventory data up to date across all products within our Dwell and Roadside networks.
• Maintain contractor and supplier compliance records in the CRM and process systems.
• Log and track Health, Safety, Environmental, or Quality non-conformances in the CRM.
• Support the Operations team in delivering a high-quality maintenance service.
• Carry out additional administrative tasks as required.

Skills

Communication skills

Organisational skills

Attention to detail

Education

Level 4 qualification or equivalent

Tools

Office 365

SharePoint

Zoho CRM

Job description

Reporting to the Operations Director, this position requires a highly organised and process-driven Operations Administrator with strong attention to detail, a focus on data accuracy, and experience supporting high-performing teams.

Overview of Key Accountabilities, Responsibilities and Duties

• Manage the application process for new electricity connections and metering with Distribution Network Operators (DNOs), Independent Connection Providers (ICPs), and/or Meter Operators on behalf of the business.
• Monitor the performance of screens and static panels, reporting any issues to suppliers and keeping internal stakeholders informed of progress.
• Work closely with the Development team to ensure all contracts and supporting documentation are accurately stored and kept up to date.
• Keep inventory data up to date across all products within our Dwell and Roadside networks.
• Maintain up-to-date records of contractor and supplier compliance information. ensuring all data is accurately recorded and maintained within the company’s CRM and process management systems.
• Log and track any Health, Safety, Environmental, or Quality non-conformances within the CRM system.
• Support the Operations team in delivering a high-quality maintenance service to both clients and internal stakeholders.
• Carry out additional administrative tasks as required.

Key Competencies and Expectations

• Minimum of 2 years’ experience in an Operations administration or coordination role.
• At least 1 year of experience within the OOH industry – desirable.
• Educated to Level 4 qualification or equivalent.
• Excellent communication and interpersonal skills.
• Adaptable, flexible, and approachable attitude.
• Competent in Microsoft Office, including Office 365 and SharePoint.
• Experience using Zoho systems – desirable.

Working Hours, Benefits and Salary

• 40 hours per week.
• Flexible working arrangements (including remote working).
• BUPA Private Medical Insurance.
• Medicash Employee Assistance Programme (EAP).