Operations Administrator

Talentoma; Indiana; Remoto; USD 42.000 - 62.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Paid leave

401(k)

Maternity leave

stipends

Resumo da vaga

Talentoma is seeking an Operations Administrator to support the daily workflow of the operations team. This fully remote role is based in Indiana, United States, and requires a consistent 40-hour week with flexible shift times across days.

You will manage requests via shared systems, keeping notes current and ensuring colleagues stay on track. Responsibilities include processing requests, updating Trello boards, maintaining Notion knowledge bases, and coordinating handoffs.

Qualificações

• High school diploma or equivalent required or preferred.
• No work experience is required; related experience in supporting office operations is a plus.
• Familiarity with shared task lists and knowledge bases is helpful; Trello or Notion exposure is desirable.

Responsabilidades

• Review incoming requests from a shared inbox and task queue, identify action, owner, due date, and missing info.
• Check requests against operating instructions before updating tasks; keep descriptions clear.
• Organize assignments in a project tool (e.g., Trello), set reminders, keep status visible to the team.
• Ask owners for missing details and record responses to avoid repeated inquiries.
• Maintain operating instructions in a knowledge base (Notion), flag outdated steps for review.
• Coordinate routine handoffs between coordinators and confirm ownership of next actions.
• Follow up on requests at checkpoints, update deadlines, and alert the lead when delays occur.
• Escalate conflicting instructions or access problems to the operations lead.
• Prepare concise status summaries of completed and pending tasks and confirm with owners before closing.
• Ensure quality through accurate updates, timely turnaround, complete notes, and follow-up to improve future work.

Conhecimentos

Attention to detail

Clear written communication

Time management

Remote work readiness

Collaboration

Formação

High school diploma or equivalent

Ferramentas

Trello

Notion

Descrição da vaga

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

Accurate updates, complete task notes, and dependable follow-through are how good work is judged in this role. The Operations Administrator supports everyday internal requests, keeping shared task information current so colleagues can complete their work without avoidable delays. This position sits within the operations team, works under an operations team lead, and collaborates with department coordinators and request owners. The position is fully remote, offering work from home in Indiana, United States, with duties performed through shared online systems. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming requests from a shared email inbox and task queue, identifying the requested action, responsible colleague, due date, and any missing information.
• Check each request against established operating instructions before creating or updating its task entry, keeping descriptions clear and separating confirmed details from open questions.
• Organize assignments in a project management tool such as Trello, applying agreed categories, setting reminders, and keeping task status visible to the operations team.
• Ask request owners for missing details, clarify routine administrative questions, and record responses in the relevant task so colleagues can continue without repeating inquiries.
• Maintain current operating instructions in a knowledge base such as Notion, flagging outdated steps and submitting proposed corrections to the operations team lead for review.
• Coordinate routine handoffs between department coordinators, confirming who owns the next action and identifying dependencies that could prevent a request from moving forward.
• Follow up on outstanding requests at agreed checkpoints, update expected completion information, and alert the operations team lead when delays require a decision.
• Escalate conflicting instructions, unusual requests, and access problems to the operations team lead rather than making changes outside established administrative permissions.
• Prepare concise status summaries showing completed tasks, pending actions, and recurring obstacles, then confirm completed requests with their owners before closing the task.
• Meet quality standards through accurate task updates, timely turnaround, complete notes, and documented follow-up, using feedback to correct errors and improve subsequent work.

Qualifications:

• High school diploma or equivalent.
• No experience required; related experience supporting office operations, internal requests, or routine administrative workflows is preferred.
• Basic understanding of task ownership, due dates, handoffs, and the importance of following established operating instructions consistently.
• Familiarity with shared task lists and searchable knowledge resources; exposure to Trello or Notion is preferred, with training provided.
• Ability to compare request details, identify missing information, and enter clear updates without changing the original meaning.
• Clear written communication for internal emails, follow-up questions, status summaries, and respectful coordination with colleagues across departments.
• Reliable computer, high-speed internet, and a quiet private workspace suitable for focused desk-based work and internal conversations.
• Availability for the 40-hour weekly commitment and agreed working days and shift times, including participation in scheduled team check-ins.
• Authorization to work in the United States.
• Fully remote work from home in Indiana, with daily responsibilities handled through online task queues and shared resources.
• Structured onboarding and training on Trello and Notion, including guided practice with routine requests and task updates.
• Regular check-ins with the operations team lead to review priorities, ask questions, and receive practical feedback.
• Opportunities to build business operations knowledge, administrative coordination, quality checking, and clear internal communication skills through everyday assignments.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.