Operations Administrator

Champion Healthcare Solutions; Apex (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Winco MFG LLC in Apex, NC is seeking an Operations Administrator to coordinate high-volume communications, support Field Service teams, and manage confidential information with professionalism.

The role requires strong administrative experience, excellent written and verbal communication, and the ability to multitask and prioritize. You will handle calls/emails, enable on-time service appointments, and keep multiple projects aligned with the Office Manager's directions.

Qualifications

• Experience in Operations and Field Service Industry.
• Proven, excellent administrative experience.
• Time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Answer and direct phone calls and emails in a high volume environment.
• Daily interactions with customers such as medical facility administrators and personnel.
• Support Field Service personnel with clear communication; proactively work to ensure service appointments are confirmed.
• Assist and support field dispatch responsibilities to keep techs' routes efficient and on-time.
• Manage multiple projects as directed by the Office Manager.
• Handle sensitive information in a confidential manner.

Skills

Experience in Operations and Field ?

Administrative experience

Time management

Multitasking

Attention to detail

Written and verbal communication

Job description

Description

Operations Administrator Duties and Responsibilities:

• Answer and direct phone calls and emails in a high volume environment
• Daily interactions with customers such as medical facility administrators and personnel
• Support Field Service personnel with clear communication; proactively work to ensure service appointments are confirmed
• Assist and support field dispatch responsibilities to keep techs' routes efficient and on-time
• Manage multiple projects as directed by the Office Manager
• Handle sensitive information in a confidential manner

Requirements

Operations Administrator Qualifications:

• Experience in Operations and Field Service Industry
• Proven, excellent administrative experience
• Time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills