HVAC Operations Administration Coordinator

Fidelity Building Services Group; Norco (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Fidelity Building Services Group is seeking an Operations Administrative Coordinator to support technicians, customers, and management in day-to-day operations. This role serves as the first point of contact for technicians and customers, requiring strong communication and organization in a fast-paced environment.

Reports to the Operations Administrative Supervisor and handles dispatching, logs, payroll, PO tracking, training, and special projects as assigned.

Qualifications

• High school diploma or equivalent; associate degree a plus.
• Minimum of 3 years of office/administrative experience (operations and/or accounting experience preferred).
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong time management and organizational skills.
• Ability to prioritize and solve problems in a fast-paced environment.

Responsibilities

• Dispatching and scheduling technicians.
• Maintaining the follow-up log.
• Service report audits and revisions.
• Weekly payroll to accounting.
• Issuing and tracking of purchase orders.
• New account start-ups.
• Spot/Extra tracking and updating.
• Weekly On-Call schedule updates.
• Scheduling and tracking of training.
• Special projects as directed by manager.

Skills

Time Management

Organization

Prioritization and Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Operations Administrative Coordinator

The Administrative Coordinator’s primary role is to provide administrative-level service to the technicians, our customers, and management to ensure effective day-to-day operations. This position provides the first point of contact for our technicians and customer relations. The role requires exceptional communication, organization, attention to detail, and customer service skills in a fast-paced and high-energy environment.

Reports to: Operations Administrative Supervisor

Primary responsibilities:

• Dispatching and scheduling technicians
• Maintaining the follow-up log
• Service report audits and revisions
• Weekly payroll to accounting
• Issuing and tracking of purchase orders
• New account start-ups
• Spot/Extra tracking and updating
• Weekly On-Call schedule updates
• Scheduling and tracking of training
• Special projects as directed by your manager

Required Knowledge, Skills, and Abilities:

• High school diploma or equivalent (associate degree a plus)
• Minimum of 3 years of Office/Administrative experience (Operations and/or Accounting experience preferred but not required)

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Time Management and Organization
• Prioritization and Problem-solving