A healthcare staffing agency located in Lynn, Massachusetts, is seeking an Administrative Assistant / Operations Specialist. This role involves providing exceptional customer service, managing payroll activities, and assisting with caregiver onboarding and scheduling. Ideal applicants will have advanced Excel skills and at least one year of office experience. Responsibilities include processing invoices, maintaining personnel files, and ensuring compliance with health-related requirements. This position requires strong organizational and communication skills.
Qualifications
Payroll and/or human resources experience preferred.
Experience in private duty, staffing, home care, or healthcare company preferred.
Ability to remain calm and professional in stressful situations.
Responsibilities
Provide top-level customer service to clients.
Process invoices and manage office supply orders.
Audit weekly payroll reports and make payroll adjustments.
Coordinate caregiver onboarding and maintain personnel files.
Maintain an accurate contact list of all active caregivers.
Skills
Advanced Microsoft Excel skills
Effective problem-solving and conflict resolution
Excellent organization and communication skills
Time Management
Education
One (1) year of general office experience
Job description
A healthcare staffing agency located in Lynn, Massachusetts, is seeking an Administrative Assistant / Operations Specialist. This role involves providing exceptional customer service, managing payroll activities, and assisting with caregiver onboarding and scheduling. Ideal applicants will have advanced Excel skills and at least one year of office experience. Responsibilities include processing invoices, maintaining personnel files, and ensuring compliance with health-related requirements. This position requires strong organizational and communication skills.