Healthcare Administrative Specialist — On-Call Support

Paylocity; Fairview Heights (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Avid Health is seeking an Administrative Assistant to provide essential administrative support for day-to-day branch operations. The role involves answering calls, greeting guests, managing emails, and coordinating with Care Managers and recruiters.

The position requires a High School diploma (or equivalent), at least one year of related experience, and strong Microsoft Office skills. Travel may be required; HIPAA compliance is emphasized, with on-site work Monday–Friday.

Qualifications

• Education: High School Diploma or equivalent; some college preferred.
• Travel may be required; valid driver’s license and vehicle.
• Minimum of one year healthcare experience preferred.
• Proficient with multi-line phone systems and basic computer tools.
• Hours: Mon-Fri; some weekends/holidays; flexible when needed.
• Strong data entry, 35 wpm, and accurate typing.
• Bilingual English/Spanish a plus; strong communication is a must.

Responsibilities

• Participate in general office operations, including on-call duties if needed.
• Answer and direct calls professionally; take messages with details.
• Greet guests and direct to appropriate resources.
• Respond to general email inquiries and shared inbox.
• Provide excellent customer service in all interactions.
• Sort and distribute mail and packages.
• Maintain reception and shared spaces; manage supplies.
• Assist Care Managers with scheduling and orientations; help with events.
• Perform data entry in systems as needed.
• Follow HIPAA regulations and company policies.

Skills

Communication skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Some college preferred

Tools

Word

Excel

Windows

Email

Job description

Avid Health is seeking an Administrative Assistant to provide essential administrative support for day-to-day branch operations. The role involves answering calls, greeting guests, managing emails, and coordinating with Care Managers and recruiters.

The position requires a High School diploma (or equivalent), at least one year of related experience, and strong Microsoft Office skills. Travel may be required; HIPAA compliance is emphasized, with on-site work Monday–Friday.