Operations & Administrative Services Specialist

Office of the County Engineer; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance.

Wellness.

Professional development opportunities

Flexible spending accounts

457 deferred compensation plans.

Retirement pension (TCDRS).

Transportation assistance (Metro Ride)

Disability and life insurance.

Public Service Loan Forgiveness (PSLF)

Job summary

Office of the County Engineer in Houston, TX seeks a Business Services Specialist to provide operational, administrative, and customer service support. You will liaison between departments, manage records, handle contracts and purchasing, assist with budgeting and compliance, and improve workflows.

The role emphasizes efficiency, accuracy, and high-quality service to internal and external customers, with duties spanning procurement, vendor relations, and support for business operations.

Qualifications

• Bachelor's degree in Business Administration or a closely related field.
• A Master's degree may substitute for two years of required experience.
• Minimum of 2 years of relevant experience in customer service or business development, client service management.

Responsibilities

• Prepare presentations to explain services and promote opportunities to the region.
• Share information across divisions on procurement, contracts, bidding procedures, market data, and management aids.
• Coordinate procurement, purchase requisitions, contracts, and vendor communications.
• Assist with and maintain contacts with AEC firms; act as liaison to resolve immediate and long-range concerns.
• Coordinate travel, meetings, or event arrangements.
• Handle customer service calls; respond to inquiries and assist staff or external customers.
• Use internal tools to maintain procurement, financial, and contract tracking platforms; ensure data integrity.
• Identify process improvements and assist in implementing efficient workflows.
• Perform duties as assigned.

Skills

Organizational skills

Written and verbal communication

Customer service orientation

Multi-tasking

Basic financial skills

MS Office (Excel, Word)

Specialized software

Problem-solving

Education

Bachelor's degree in Business Administration

Master's degree substitute for experience

Tools

Travel booking systems

Procurement/financial systems

Microsoft Office

Job description

Office of the County Engineer in Houston, TX seeks a Business Services Specialist to provide operational, administrative, and customer service support. You will liaison between departments, manage records, handle contracts and purchasing, assist with budgeting and compliance, and improve workflows.

The role emphasizes efficiency, accuracy, and high-quality service to internal and external customers, with duties spanning procurement, vendor relations, and support for business operations.