Operations Administrative Manager - 24x7 Support & Reporting

Inter-Con Security Systems, Inc.; Minneapolis (MN); On-site; USD 65,000 - 75,000; Full time

Job summary

Inter-Con Security Systems, Inc. in Minneapolis, MN is seeking an Administrative Manager to support operations, manage billable items, and handle client reports. The role requires coordinating with the VP and Regional Manager, using Salesforce, and ensuring timely, accurate administrative deliverables.

The position is full-time, in-office, with responsibility for developing operational reports and maintaining strong customer service and confidentiality standards.

Qualifications

• High school diploma or GED is required.
• At least 2 years of administrative support experience.
• Ability to meet strict deadlines and maintain confidentiality.
• Excellent organizational and communication skills.
• Customer service orientation and professional demeanor.

Responsibilities

• Review new jobs, request client approval, and track approved items.
• Track activity and submit weekly/monthly operations reports to the VP.
• Assist in developing weekly and monthly operational client reports.
• Understand shift operations and scheduling for a 24x7 operation.
• Provide administrative support to resolve issues as directed by the Regional Manager.
• Learn Salesforce and submit cases as needed.
• Reconcile expense reports for company credit cards.
• Prepare correspondence, reports, and spreadsheets as required.
• Respond quickly to phone calls and emails.
• Maintain flexibility for irregular schedules.

Skills

Professionalism

Deadline-driven

Confidentiality

Team player

Interpersonal communication

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Salesforce

Job description

Inter-Con Security Systems, Inc. in Minneapolis, MN is seeking an Administrative Manager to support operations, manage billable items, and handle client reports. The role requires coordinating with the VP and Regional Manager, using Salesforce, and ensuring timely, accurate administrative deliverables.

The position is full-time, in-office, with responsibility for developing operational reports and maintaining strong customer service and confidentiality standards.