Security Program Manager - Contracts & Operations

Inter-Con Security; San Bruno (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Inter-Con Security Systems, Inc. in California is seeking an Account Manager to oversee daily operations across security contracts employing roughly 100 personnel.

You will report to the Regional Account Manager and ensure contract performance, compliance, and timely communication. The role emphasizes developing project plans for strategic initiatives, producing KPI dashboards, and maintaining high standards of conduct, appearance, and training.

Qualifications

• Bachelor’s degree or 5 years’ experience in an operations management and project management role.
• Healthcare experience (preferred)

Responsibilities

• Manage daily operational and administrative functions across security contracts employing roughly 100 Inter-Con employees.
• Keep the Regional Account Manager apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner.
• Support the Regional Account Manager in operational decision-making process.
• Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness.
• Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption.
• Ensure the highest standards of conduct, appearance, performance, and training are being met at all times.

Skills

Report writing

KPI reporting

MS Office

Team leadership

Operations management

Security contracts

Data analysis

Time management

Communication

PMP

Education

Bachelor’s degree

5 years in operations management

Tools

MS Office

SharePoint

Job description

Inter-Con Security Systems, Inc. in California is seeking an Account Manager to oversee daily operations across security contracts employing roughly 100 personnel.

You will report to the Regional Account Manager and ensure contract performance, compliance, and timely communication. The role emphasizes developing project plans for strategic initiatives, producing KPI dashboards, and maintaining high standards of conduct, appearance, and training.