Administrative Manager (87044)

Inter-Con Security Systems, Inc.; Minneapolis (MN); On-site; USD 65,000 - 75,000; Full time

Job summary

Inter-Con Security Systems, Inc. in Minneapolis, MN is seeking an Administrative Manager to support operations, manage billable items, and handle client reports. The role requires coordinating with the VP and Regional Manager, using Salesforce, and ensuring timely, accurate administrative deliverables.

The position is full-time, in-office, with responsibility for developing operational reports and maintaining strong customer service and confidentiality standards.

Qualifications

• High school diploma or GED is required.
• At least 2 years of administrative support experience.
• Ability to meet strict deadlines and maintain confidentiality.
• Excellent organizational and communication skills.
• Customer service orientation and professional demeanor.

Responsibilities

• Review new jobs, request client approval, and track approved items.
• Track activity and submit weekly/monthly operations reports to the VP.
• Assist in developing weekly and monthly operational client reports.
• Understand shift operations and scheduling for a 24x7 operation.
• Provide administrative support to resolve issues as directed by the Regional Manager.
• Learn Salesforce and submit cases as needed.
• Reconcile expense reports for company credit cards.
• Prepare correspondence, reports, and spreadsheets as required.
• Respond quickly to phone calls and emails.
• Maintain flexibility for irregular schedules.

Skills

Professionalism

Deadline-driven

Confidentiality

Team player

Interpersonal communication

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Salesforce

Job description

Administrative Manager (87044)

Minneapolis - 22201 - Minneapolis, MN 55401

$65,000.00 - $75,000.00 Salary/year

Corporate

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary

Under the direction of the Project Manager, this full-time position will be responsible for supporting the operation through a variety of administrative tasks, with a major focus on researching and requesting contractually allowed billable items, managing employee incentives and various projects or assignments as needed for client support. The selected individual must be available to work from the Minneapolis office and will be responsible for ensuring that all tasks are completed accurately and delivered with high quality and in a timely manner.

Responsibilities

• Review new jobs and submit request for client approval and maintain a tracker for all approved items.
• Track all activity and submit weekly / monthly reports to the VP of operations.
• Assist in developing weekly and monthly operational reports for the client
• Understand the nature of shift operations and scheduling for a 24x7 operation.
• Provide Administrative support in resolving problems as directed by the Regional Manager
• Become familiar with Salesforce and use to submit cases as needed.
• Reconcile expense reports for company credit card(s).
• Prepare correspondence, reports, special projects, and spreadsheets as required.
• Must respond quickly to phone calls and emails.
• Availability must be flexible; irregular schedules may be required from time to time.

Qualifications

• Be able to maintain a high level of professionalism and respond in a calm and polite manner always.
• Must be able to meet strict deadlines.
• Must be able to maintain a high level of confidentiality.
• High level of proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent organizational skills; detail oriented.
• Strong interpersonal and communication skills, and a positive team player.
• Salesforce experience preferred; however, training will be provided.

Education and Experience

• High School Diploma or GED.
• Minimum of (2) years administrative prior support or related experience required.
• They provide excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers.

Duties, responsibilities, and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.