Operations Administrative Assistant: Dynamic Support

MasterCorp, Inc.; Richmond (VA); On-site; USD 34,000 - 46,000; Full time

Job summary

MasterCorp, Inc. in Richmond, VA is seeking an Administrative Assistant, Operations who will provide broad support to the organization and customers while upholding our mission and values.

This role handles general office tasks, HR and recruiting support, onboarding coordination, and payroll-related activities to ensure efficient operations. Responsibilities include coordinating safety programs, assisting with recruitment metrics, processing payroll information, and maintaining documentation.

Qualifications

• Minimum two years’ experience as branch administrator and/or recruiting.
• High School Diploma or equivalent.
• Bachelor’s degree preferred; Workday experience preferred.

Responsibilities

• Answer day to day Associates’ questions as necessary.
• Organize employee’s safety program with follow up to Area Manager ensuring completion of training and proper documentation.
• Direct Associates to the correct MasterCorp Department related to various questions; such as vacation/sick time accruals, verifications of employment, pay stub requests, etc.
• Establish recruiting requirements by meeting with managers to discuss staffing needs and evaluation of recruitment metrics.
• Assist Associates with site-specific background authorization paperwork as necessary.
• Assist new hires with completing New Hire paperwork and onboarding.
• Perform initial new hire orientation and safety training.
• Coordinate new hire’s information and start date with field managers.
• Collect and organize payroll information and submit to Payroll Department for processing.
• Improve company attractiveness by recommending new policies and practices, by monitoring job offers and compensation practices, and by emphasizing benefits and perks.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Provide coverage for front desk at beginning and/or end of day based upon schedule.
• Attend Operations (Ops) meetings.
• Answer phone.
• Print out and update checklists and nightly logs.
• Create ancillary proposals as needed.
• Process supply orders.
• Send reports to customers.
• Monitor MCS email and respond to customers’ emails throughout the day in conjunction with Orange QC.
• Administrator for Orange QC.
• Manage and monitor all tickets in Orange QC providing nightly summary reports.
• Receive supply orders.

Skills

Action Oriented

Process Optimization

Collaboration

Courage

Adaptability

Customer Focus

Results Driven

Education

High School Diploma

Bachelor's degree preferred

Workday Experience preferred

Job description

MasterCorp, Inc. in Richmond, VA is seeking an Administrative Assistant, Operations who will provide broad support to the organization and customers while upholding our mission and values.

This role handles general office tasks, HR and recruiting support, onboarding coordination, and payroll-related activities to ensure efficient operations. Responsibilities include coordinating safety programs, assisting with recruitment metrics, processing payroll information, and maintaining documentation.