Operations Administrative Assistant

RbA STL; Mechanicsburg (Cumberland County); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA contributions

401(k) plan

Annual bonus

Paid holidays

Paid time off

Employee discounts

Career growth

Job summary

Renewal by Andersen STL is seeking an Operations Administrative Assistant in Mechanicsburg, PA to support daily operations and maintain organized records. The role collaborates with Sales, Installers, and internal teams to keep projects on track and ensure excellent customer service throughout the process.

The position emphasizes strong organization, proactive communication, and the ability to manage multiple priorities while maintaining attention to detail.

Qualifications

• The Operations Administrative Assistant role supports daily Operations activities and ensures documentation is accurate.
• Ability to manage multiple priorities with strong attention to detail and organization.
• Customer service oriented with teamwork across departments.

Responsibilities

• Provide administrative support for daily Operations activities, coordinating with Sales, Installers, and internal teams.
• Review and process 1099 installer documentation, invoices, receipts, and reimbursement requests.
• Audit post-sale contracts for accuracy and update data in relevant systems (rForce and Enabled).
• Coordinate HOA, HARB, permit, insurance, and municipal requirements across territories.
• Assist Operations Managers with reporting, data management, and cross-training on processes.
• Maintain organized records and ensure critical information is tracked and updated.

Job description

Position:Operations Administrative Assistant

Location: Mechanicsburg, PA

Job Id:738

# of Openings:1

Operations Administrative Assistant

Join the Team at Renewal by Andersen

Do you thrive in a fast-paced environment where organization, teamwork, and customer service make a real impact? At Renewal by Andersen, we're looking for an Operations Administrative Assistant who enjoys keeping projects on track, supporting multiple teams, and delivering an outstanding customer experience from start to finish.

As the nation's leading window replacement company, we combine more than 120 years of innovation with a commitment to quality, service, and customer satisfaction. If you're a detail-oriented professional who enjoys balancing a variety of responsibilities, we'd love to hear from you.

About Renewal by Andersen

Renewal by Andersen is the full-service replacement window division of Andersen Corporation. Serving more than 100 markets across the country, we specialize in custom, energy-efficient composite windows installed by experienced professionals. Our success is built on five core values:

• Accountability
• Integrity
• Trust

These values guide how we serve our customers, support our employees, and grow our business.

Position Summary

The Operations Administrative Assistant plays an important role in supporting daily operational activities and ensuring processes run efficiently. This position partners closely with multiple departments, maintains accurate documentation, assists with project coordination, and helps keep communication flowing between teams.

We're looking for someone that is highly organized, proactive, and comfortable managing multiple priorities while maintaining attention to detail.

What You'll Do

• Provide administrative support for daily Operations activities while partnering with Sales, Installers, and internal departments


• Collect, review, and process required 1099 installer documentation, invoices, receipts, and reimbursement requests


• Audit post-sale contracts for accuracy, update information in rForce and Enabled, and help resolve documentation discrepancies


• Coordinate HOA, HARB, permit, insurance, and municipal requirements across assigned territories


• Assist Operations Managers with reporting, data management, and cross-training on additional administrative processes


• Help maintain organized records and ensure critical information is accurately tracked and updated

What We Offer

• Medical, Dental, Vision, and Life Insurance coverage


• Health Savings Account (HSA) contributions


• 401(k) plan and annual bonus opportunities

Work-Life Balance

• Paid holidays


• Generous Paid Time Off (PTO)


• A supportive workplace culture that values employee wellbeing


• Employee discounts and special pricing on Renewal by Andersen products


• Opportunities to expand your skills and grow your career

Why You'll Love Working Here

At Renewal by Andersen, you're more than just an employee. You're part of a team that values collaboration, supports professional growth, and takes pride in delivering exceptional experiences for homeowners. You'll work alongside dedicated professionals, gain valuable operational experience, and play a key role in helping our teams succeed.

\"Have nothing but great things to say about the window installation done today by John Hutchinson with Renewal by Andersen! He was friendly, personable and professional and did a great job installing. He did a great job of putting down roller pads and tarps with next to zero clean up. Would highly recommend them for any window replacement needed!\"

Mark V.

\"We had our new Renewal by Andersen windows installed on June 5th & 6th, 2025 and we LOVE them! The quality, beauty, and functionality are best-in-class! The whole experience from dinner presentation at Lazy River Grill, the initial in-home sales consultation and measurement, the regular communications from the salesman and concierge, and the installation team’s professionalism and skills made the process so seamless. This is the second home we have opted for Renewal windows and doors and have been delighted both times! Thank you Renewal by Andersen STL! \"

Jeff C.

\"I had an excellent experience with RbA STL. Our designer, Courtney, was great and the finished product is awesome. The installation was easy and the gentlemen left our home cleaner than they found it upon entering. I would recommend RbA STL - you’ll get tired from their constant contacts, and that’s a GOOD thing!\"

• Showroom at West County Mall – Store #1095