Operations Admin Specialist: Onsite Projects & QA

Kaizen Lab Inc.; Mount Braddock (PA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

HSA with employer contribution

401(k) with company match

Paid time off and holidays

Job summary

Kaizen Lab Inc. is seeking an Admin Operations Specialist III to support multiple administrative functions across operations. The role spans onsite administration, QA, and cross-functional support, aligned with the JM Progression framework.

The ideal candidate thrives in a fast-paced environment, stays organized, and communicates clearly to ensure accurate, efficient business operations. The position emphasizes safety, quality, and regulatory standards while maintaining strong customer

Qualifications

• High school diploma required; associate’s degree or relevant experience preferred.
• 3–5+ years of administrative or operations experience.
• Strong organizational and multitasking skills.
• Experience supporting cross-functional teams and customers.
• Familiarity with QA processes or ISO/safety standards is a plus.

Responsibilities

• Lead coordination of onsite projects from planning through execution and billing.
• Serve as liaison between customers, technicians, and internal teams.
• Confirm job scope, site requirements, and technician qualifications.
• Manage schedules, resources, and job readiness.
• Monitor progress, address risks, and keep stakeholders updated.
• Oversee post-job closeout, QA, billing alignment, and follow-up.
• Track equipment, coordinate lab evaluations, and quotes for services.
• Maintain strong customer relationships while ensuring safety and compliance.

Skills

Project coordination

Customer communication

Multitasking

Cross-functional collaboration

Education

High school diploma

Associate's degree or relevant experience preferred

Tools

Microsoft Office

ERP system

Job description

Kaizen Lab Inc. is seeking an Admin Operations Specialist III to support multiple administrative functions across operations. The role spans onsite administration, QA, and cross-functional support, aligned with the JM Progression framework.

The ideal candidate thrives in a fast-paced environment, stays organized, and communicates clearly to ensure accurate, efficient business operations. The position emphasizes safety, quality, and regulatory standards while maintaining strong customer