Operations Admin & Reporting Specialist

Inter-Con Security; Minneapolis (MN); On-site; USD 40,000 - 65,000; Full time

Job summary

Inter-Con Security Systems, Inc. is seeking an administrative support professional to assist the Minneapolis operation. The role focuses on researching and requesting billable items, managing incentives, and handling various client-support projects with accuracy and timeliness.

The candidate must be available to work from the Minneapolis office and deliver high-quality results while meeting tight deadlines. Salesforce exposure is preferred and training will be provided where needed.

Qualifications

• Must maintain a high level of professionalism and respond promptly.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication abilities; team player mindset.
• Salesforce experience is preferred; training will be provided.

Responsibilities

• Review new jobs and submit requests for client approval, maintaining a tracker for all approved items.
• Track activity and submit weekly/monthly reports to the VP of operations.
• Assist in developing weekly and monthly operational reports for the client.
• Understand shift operations and scheduling for a 24x7 operation.
• Provide administrative support in resolving problems as directed by the Regional Manager.
• Become familiar with Salesforce and submit cases as needed.
• Reconcile expense reports for company credit cards.
• Prepare correspondence, reports, and spreadsheets as required.
• Respond quickly to phone calls and emails.
• Maintain flexibility with irregular schedules.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Organizational skills

Communication skills

Team player

Salesforce

Education

High School Diploma or GED

Tools

Salesforce

Job description

Inter-Con Security Systems, Inc. is seeking an administrative support professional to assist the Minneapolis operation. The role focuses on researching and requesting billable items, managing incentives, and handling various client-support projects with accuracy and timeliness.

The candidate must be available to work from the Minneapolis office and deliver high-quality results while meeting tight deadlines. Salesforce exposure is preferred and training will be provided where needed.