Operations Admin I: Logistics & Customer Support

Federal Express Corporation; North Canton (OH); On-site; USD 24,000 - 38,000; Full time

Job summary

Federal Express Corporation in North Canton, OH is seeking an organized clerk to perform administrative tasks across hub and station operations. You will handle data entry, records, and customer inquiries, ensuring timely processing and high accuracy.

You will support linehaul and audit activities, assist with BCSA tasks, and help maintain DOT files while prioritizing timely delivery and effective communication with customers and management.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in data entry, MS Office and basic business tasks.

Responsibilities

• Provides clerical support to management and operations, including filing, copying, faxing and phones.
• Reviews and enters data in systems to support functional areas.
• Compiles data and prepares regular and adhoc reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with audits by retrieving data and files as needed.
• Manages records, verifies scans, and aids in loss/damage prevention.
• Tracks metrics and prepares weekly reports for review.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in North Canton, OH is seeking an organized clerk to perform administrative tasks across hub and station operations. You will handle data entry, records, and customer inquiries, ensuring timely processing and high accuracy.

You will support linehaul and audit activities, assist with BCSA tasks, and help maintain DOT files while prioritizing timely delivery and effective communication with customers and management.