Operations Admin I — Early-Morning Data & Customer Support

Federal Express Corporation; Reading (Berks County); Sur place; USD 20 664 000 - 30 307 000; Plein temps

Résumé du poste

Federal Express Corporation is seeking a detail-oriented clerical associate for early morning shifts in Reading, PA. You will provide administrative support across hub and station operations, handle data entry, and respond to customer inquiries to help optimize delivery times.

The role emphasizes quality assurance, records management, and timely package handling, with a focus on accuracy and efficient workflow in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• Previous clerical or customer service experience preferred.
• Strong computer skills and the ability to learn new software quickly.

Responsabilités

• Provide clerical support for management and operational functions.
• Enter data in various systems and compile regular/adhoc reports.
• Serve as frontline customer service to receive and resolve inquiries.
• Assist with address searches and corrections to ensure timely delivery.
• Maintain records and support audits; handle loss prevention duties when needed.
• Track metrics and prepare weekly management reports.

Connaissances

Typing

Data entry

Customer service

Time management

Multitasking

Formation

High School Diploma or GED

Outils

Microsoft Office

Web-based applications

Description du poste

Federal Express Corporation is seeking a detail-oriented clerical associate for early morning shifts in Reading, PA. You will provide administrative support across hub and station operations, handle data entry, and respond to customer inquiries to help optimize delivery times.

The role emphasizes quality assurance, records management, and timely package handling, with a focus on accuracy and efficient workflow in a fast-paced environment.