Operations Admin & Dispatch Coordinator

RUA; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401k

Paid Time Off

Job summary

Ruan is seeking an administrative support professional to help maintain operations in our Des Moines area center. The role includes answering phones, processing payroll and billing data, and assisting with dispatch tasks to keep drivers and operations aligned.

The ideal candidate will have 1–2 years in clerical or transportation support, strong MS Office skills, and excellent written and verbal communication. Join a team focused on accuracy and timely updates in a fast-paced environment.

Qualifications

• Education: High School Diploma/GED or equivalent work experience.
• Experience: 1–2 years of clerical, transportation, payroll or related experiences.
• Excellent written and verbal communication skills required.

Responsibilities

• Provide administrative support including answering phones, filing, ordering supplies, and maintaining dispatch, payroll, and billing information.
• Monitor and update driver dispatch, maintenance and payroll data in multiple systems to meet deadlines.
• Provide customer service support for drivers, maintenance staff, customers, vendors and operations staff.
• Assist with dispatch setup, pre-trip and driver communications, and update dispatch records.
• Process and audit safety items such as driver logs and vehicle inspection reports for DOT compliance.
• Record and maintain data on trips, driver pay, miles, stops, fuel and loads.
• Perform other duties and special projects as needed.

Skills

MS Office proficiency

Customer service

Data analysis

Communication

Education

High School Diploma or GED

Tools

Ruan TMS

Payroll software

Billing software

Job description

Ruan is seeking an administrative support professional to help maintain operations in our Des Moines area center. The role includes answering phones, processing payroll and billing data, and assisting with dispatch tasks to keep drivers and operations aligned.

The ideal candidate will have 1–2 years in clerical or transportation support, strong MS Office skills, and excellent written and verbal communication. Join a team focused on accuracy and timely updates in a fast-paced environment.