Administrative Coordinator

RUA; Des Moines (IA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Disability

Life

401k

Paid Time Off

Descripción de la vacante

Ruan is seeking an administrative support professional to help maintain operations in our Des Moines area center. The role includes answering phones, processing payroll and billing data, and assisting with dispatch tasks to keep drivers and operations aligned.

The ideal candidate will have 1–2 years in clerical or transportation support, strong MS Office skills, and excellent written and verbal communication. Join a team focused on accuracy and timely updates in a fast-paced environment.

Formación

• Education: High School Diploma/GED or equivalent work experience.
• Experience: 1–2 years of clerical, transportation, payroll or related experiences.
• Excellent written and verbal communication skills required.

Responsabilidades

• Provide administrative support including answering phones, filing, ordering supplies, and maintaining dispatch, payroll, and billing information.
• Monitor and update driver dispatch, maintenance and payroll data in multiple systems to meet deadlines.
• Provide customer service support for drivers, maintenance staff, customers, vendors and operations staff.
• Assist with dispatch setup, pre-trip and driver communications, and update dispatch records.
• Process and audit safety items such as driver logs and vehicle inspection reports for DOT compliance.
• Record and maintain data on trips, driver pay, miles, stops, fuel and loads.
• Perform other duties and special projects as needed.

Conocimientos

MS Office proficiency

Customer service

Data analysis

Communication

Educación

High School Diploma or GED

Herramientas

Ruan TMS

Payroll software

Billing software

Descripción del empleo

Perform a variety of routine to moderately difficult administrative, office support and customer service duties to ensure the workflow within an operations center which may include management, driver support staff, drivers, maintenance staff and associated customer(s).

Responsibilities:

• Provide administrative support to an operation, including but not limited to answering phones, sorting mail, ordering and maintaining supply inventories and maintaining dispatch, payroll and billing information.


• Monitor and provide timely and accurate updates to various software programs for driver dispatch, maintenance and driver payroll and billing in a timely and accurate manner assuring deadlines are met.


• Provide customer service support for drivers, maintenance staff, customers, vendors and operations support staff.


• Provide assistance and support in basic dispatch responsibilities including dispatch set-up, preparing pre-trip load and driver documents, driver and customer communication, updating dispatch records, processing and maintaining post-trip documents. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.


• Process and audit safety related items such as driver logs and driver vehicle inspection reports to assure compliance with company and DOT regulations.


• Record and maintain data related to operational performance such as trips, driver pay, miles, stops, fuel, and loads.


• Perform other job-related duties and special projects as requested.

Requirements

Job Requirements/Minimum Qualifications:

Education:High School Diploma/GED required or equivalent work experience.

Experience: 1-2 years of experience in clerical, transportation, payroll or related experiences.

• Must have excellent computer skills and proficiency in Microsoft Office Suite along with the ability to become proficient in multiple systems.


• Strong ability to multi-task in a fast-paced environment and take direction from multiple operational leaders.


• Excellent written and verbal communication skills required.


• Proven ability to independently process, analyze and report data.

Benefits

Ruan provides benefits which include:

• Medical


• Dental


• Vision


• Disability


• Life


• 401k


• Paid Time Off

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service