Operations Admin: Data, QA & Customer Support

Federal Express Corporation; Harmon Cove (NJ); On-site; USD 2,458,000 - 3,429,000; Full time

Job summary

Federal Express Corporation is hiring for clerical and administrative support in New Jersey. The role encompasses handling linehaul, quality assurance, and customer service tasks to ensure timely deliveries and accurate data entry.

Ideal candidates have at least two years of related experience, strong MS Office skills, and the ability to multitask in a fast-paced environment. This on-site position offers hourly pay with pay transparency and compliance with state wage laws.

Qualifications

• High School Diploma or GED required.
• Two years customer service or clerical experience required; dock operations experience preferred.
• Proficiency in Microsoft Office and data entry.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Enter and review data in systems to support functional areas.
• Prepare regular and adhoc reports for management review.
• Serve as frontline customer service contact for inquiries and issues.
• Assist with BCSA audit data retrieval and file coordination.
• Support loss prevention by researching address validity and ensuring package condition.

Skills

Typing

Data entry

Customer service

Time management

Multitasking

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is hiring for clerical and administrative support in New Jersey. The role encompasses handling linehaul, quality assurance, and customer service tasks to ensure timely deliveries and accurate data entry.

Ideal candidates have at least two years of related experience, strong MS Office skills, and the ability to multitask in a fast-paced environment. This on-site position offers hourly pay with pay transparency and compliance with state wage laws.