Operations Admin & Customer Support Specialist

FedEx Group; Pennsylvania; On-site; USD 19,000 - 22,000; Full time

Job summary

Federal Express Corporation is seeking a part-time Clerk in Clinton, PA to handle clerical duties and frontline customer service in a fast-paced hub environment. You will assist management with data entry, reports, and communications while ensuring timely handling of inquiries and package issues.

The role supports linehaul, quality assurance, and customer service with a focus on accuracy, multi-tasking, and timely processing. Requires strong MS Office skills and a customer-service mindset.

Qualifications

• High School Diploma or GED required.
• Two years of customer service, clerical or related experience required; dock operations or distribution center experience preferred.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phones).
• Enter and review data in systems to support functional areas.
• Compile data and prepare regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Federal Express Corporation is seeking a part-time Clerk in Clinton, PA to handle clerical duties and frontline customer service in a fast-paced hub environment. You will assist management with data entry, reports, and communications while ensuring timely handling of inquiries and package issues.

The role supports linehaul, quality assurance, and customer service with a focus on accuracy, multi-tasking, and timely processing. Requires strong MS Office skills and a customer-service mindset.