Operations Admin & Customer Service - Logistics

Pitt Ohio Express, LLC; Town of Marcy (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Paid time off

People-first environment

Modern facilities

Job summary

PITT OHIO Express LLC is seeking an Operations Admin-Customer Service in Marcy, NY. This full-time role involves coordinating communications with customers by phone, email, and fax, handling freight charges, pickups, tracing, tracking, and PODs, and performing essential data entry and invoicing tasks.

The position requires strong English communication, interpersonal skills, and proficiency in Microsoft Office.

Qualifications

• Strong English communication with internal and external customers.
• Excellent interpersonal and written communication skills.
• Prior transportation industry and/or customer service experience preferred.
• Haz-mat or worker’s compensation knowledge is a plus.
• Strong problem solving and analytical abilities.
• Proficiency in Microsoft Office products required.
• Good typing and ten-key skills.
• Some duties may include night shift hours.

Responsibilities

• Communicate with customers via telephone, email, and fax on freight charges, pickups, tracing, tracking, and PODs.
• Data entry tasks including scanning bills, P&D entry, fuel mileage, and payroll.
• Process invoices and monitor checks and cash for accounts receivable/payable.
• Assist with Haz-mat information for loads departing or arriving at the facility.
• Support supervisors, drivers, and dock workers as needed.
• Help monitor compliance across departments including safety and payroll.

Skills

English proficiency

Interpersonal communication

Transportation industry experience

Hazmat experience

Problem solving

Microsoft Office

Typing / ten-key

Night shift readiness

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PITT OHIO Express LLC is seeking an Operations Admin-Customer Service in Marcy, NY. This full-time role involves coordinating communications with customers by phone, email, and fax, handling freight charges, pickups, tracing, tracking, and PODs, and performing essential data entry and invoicing tasks.

The position requires strong English communication, interpersonal skills, and proficiency in Microsoft Office.