Operations Admin & Customer Service Specialist (Night Shift)

Pitt Ohio Express, LLC; Harrisburg (Dauphin County); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision insurance

401(k) and profit sharing

Paid time off and holidays

Modern facilities

Job summary

PITT OHIO Express LLC, located in Harrisburg, PA, is seeking an Operations Admin-Customer Service professional to join our team. This full-time role supports customer service and administrative functions for freight operations, with responsibilities including communication with customers and internal teams, data entry, invoicing, and payment processing.

Join a family-owned transportation company that emphasizes safety, service, and employee respect.

Qualifications

• Must possess excellent interpersonal communication skills
• Command of the English language to communicate effectively with internal and external customers
• Experience in transportation industry and/or customer service is a plus
• Experience with Haz-mat or worker’s compensation is also very helpful
• Problem solving and analytical ability is essential
• Proficiency in Microsoft Office Software products
• Strong typing and ten key skills
• Night shift hours may be required
• Ability to adapt to change productively and handle other essential tasks as assigned

Responsibilities

• Communicate with internal and external customers via telephone, email, and fax on issues including freight charges, pickups, tracing, tracking, and PODs
• Data entry tasks such as scanning bills, P&D entry, fuel mileage, and payroll
• Process paperwork and invoices; monitor checks and cash for accounts receivable/payable
• Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist in monitoring and compliance across departments including new hires, safety, P&D, OS&D, payroll, and accounts payable

Job description

PITT OHIO Express LLC, located in Harrisburg, PA, is seeking an Operations Admin-Customer Service professional to join our team. This full-time role supports customer service and administrative functions for freight operations, with responsibilities including communication with customers and internal teams, data entry, invoicing, and payment processing.

Join a family-owned transportation company that emphasizes safety, service, and employee respect.