Operations Admin & Customer Service Specialist

Pitt Ohio; Careys Corners (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

401(k) and profit sharing

Paid time off & holidays

Job summary

PITT OHIO in Marcy, NY is seeking an Operations Admin-Customer Service to handle daily communications, data entry, invoicing, and support for drivers and supervisors. Schedule is Monday–Friday with a 9 AM start, offering competitive pay and strong benefits as part of a team-first environment.

You will manage freight-related inquiries, paperwork, and payroll-related tasks while ensuring accuracy and professionalism in a busy transportation hub.

Qualifications

• Must communicate effectively with internal and external customers.
• Excellent interpersonal communication skills are required.
• Experience in transportation and/or customer service is a plus.
• Experience with Haz-mat or worker’s compensation is helpful.
• Strong problem solving and analytical abilities.
• Proficiency in Microsoft Office products.
• Strong typing and ten-key skills.
• Night shift hours may be required.
• Ability to adapt to change and handle other essential tasks.

Responsibilities

• Communicate via telephone, email, and fax with customers on issues like freight charges, pickups, tracing, tracking, and PODs.
• Data entry including scanning bills, P&D entry, fuel mileage, and payroll.
• Process paperwork and invoices, monitor checks and cash for accounts receivable/payable.
• Help process Haz-mat information for loads departing or arriving at the facility.
• Interact with and support supervisors, drivers, and dock workers.
• Assist in monitoring and compliance in areas such as safety, payroll, and accounts payable.

Skills

Customer service

Communication skills

Typing

Ten key

Problem solving

Interpersonal skills

Attention to detail

Education

No degree specified

Tools

Microsoft Office

Job description

PITT OHIO in Marcy, NY is seeking an Operations Admin-Customer Service to handle daily communications, data entry, invoicing, and support for drivers and supervisors. Schedule is Monday–Friday with a 9 AM start, offering competitive pay and strong benefits as part of a team-first environment.

You will manage freight-related inquiries, paperwork, and payroll-related tasks while ensuring accuracy and professionalism in a busy transportation hub.