Operations Admin Assistant – Resident Services

Butler Metropolitan Housing Authority; Hamilton (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

OneCanopi in Hamilton, OH is seeking an Administrative Assistant to provide essential administrative support for the Auxiliary Services Division. The role coordinates schedules, maintains records, processes invoices, and delivers excellent customer service to residents, vendors, and internal departments.

Responsibilities include managing daily operations, preparing documents, and assisting with budget tracking while ensuring confidentiality and professionalism in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Associate degree in Business Administration, Office Administration, Public Administration, or related field preferred.
• Minimum of two (2) years of progressively responsible administrative support experience.
• Experience using Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Strong data entry and recordkeeping skills.

Responsibilities

• Provide administrative support to the Auxiliary Services Manager and Auxiliary Services Lead.
• Prepare correspondence, reports, memoranda, spreadsheets, and presentations.
• Maintain electronic and hard-copy filing systems.
• Maintain division calendars and schedules.
• Prepare meeting agendas and record meeting minutes.
• Maintain confidential personnel and operational records.
• Coordinate office workflow and administrative processes.
• Serve as the first point of contact for residents, staff, vendors, and contractors.
• Answer incoming telephone calls and respond to emails.
• Receive and document pest control requests.
• Process invoices for payment and verify accuracy.

Skills

Communication

Customer service

Data entry

Organizational skills

Education

Associate degree

Tools

Microsoft Office Suite

Work order software

Job description

OneCanopi in Hamilton, OH is seeking an Administrative Assistant to provide essential administrative support for the Auxiliary Services Division. The role coordinates schedules, maintains records, processes invoices, and delivers excellent customer service to residents, vendors, and internal departments.

Responsibilities include managing daily operations, preparing documents, and assisting with budget tracking while ensuring confidentiality and professionalism in a fast-paced environment.