Operations Accounting Manager

ITS Logistics; Reno (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

ITS Logistics in Reno, NV seeks an Operations Accounting Manager to lead day-to-day customer billing, onboarding, invoicing, and collections. You will ensure accurate cash flow and build long-lasting business relationships while upholding world-class customer service and accounting practices.

The role requires an associate degree in finance or related field, plus 2 years in AR/invoicing. Transportation experience is a plus. Strong Excel and MS Office skills are essential.

Qualifications

• Two years experience in collections, accounts receivable or invoicing.
• Associate degree in finance or related field preferred.
• Transportation experience is a plus.
• Excellent relationship building and analytical/problem solving skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Oversees invoicing and collection processes for multiple accounts across teams.
• Ensures world-class onboarding of new customers and bridges operational gaps.
• Manages post-release change processes and writes off balances when needed.
• Collects past due amounts and negotiates fees per financial strategy.
• Monitors customer receivables aligned with company KPIs daily to annually.
• Controls aging reports and remittance to achieve cash flow goals.
• Collaborates with customers and ITS operations to resolve AP issues.
• Develops billing SOPs and sets up invoicing, payments, and credit standards.

Skills

Leadership

Relationship building

Analytical skills

Problem solving

Attention to detail

Time management

Communication

Multi-tasking

Organizational skills

Work ethic

Advanced Excel

Education

Associate degree in finance or related field

Tools

Excel

Word

Outlook

PowerPoint

Flowcharts

Job description

About ITS Logistics

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like‑minded teammates, and seize limitless opportunities. By joining our all‑star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

About the Position

Under the general direction of the Lead- Operations Accounting Manager, the Operations Accounting Manager is a liaison between our internal finance organization and our customer's AP departments. This role owns and manages the day‑to‑day activities of the production floor's customer billing including onboarding, invoicing and collecting functions. This role is team leader, growing the organization by upholding our world‑class customer service model and through accounting negotiation. This position ensures accurate cash flow and long‑lasting business relationships.

About the Requirements

• Associate degree in finance, supply chain, or another business‑related field preferred, training/certification or equivalent experience may be substituted for years of experience.
• 2 years experience in collections, accounts receivable or invoicing required
• Previous Transportation experience a plus
• Excellent relationship building skills
• Accountable, disciplined with a strong work ethic
• Energetic, positive attitude
• Excellent problem solving and analytical skills
• Excellent computer skills; Excel, Word, Outlook, PowerPoint, Flowcharts with advanced formulas in excel
• Excellent organizational skills with a keen attention to detail
• Effectively handle multiple tasks simultaneously, efficiently, and effectively while prioritizing activities and managing time

About the Accountabilities

• Oversees the invoicing and collection process for a variety of accounts on multiple teams serving as the direct interface between customer's AP departments and ITS's AR.
• Ensures world‑class onboarding of new customers, assesses current team customer base, and bridging operational gaps.
• Manages the Post Release Change process and exercises independent discretion on writing off balances.
• Collects past due amounts from customers and negotiates fees from customers in alignment with the company's financial strategy.
• Collects customer receivables in alignment with company KPIs daily, monthly, quarterly, and annual targets.
• Manages the overall assigned accounts to limit unbilled and past due accounts at the team level and maximize cash flow through daily invoicing and collections.
• In collaboration with the customer and team operations, develop, implement, and maintain standard operating procedures for billing to ensure adherence to each customer's unique guidelines.
• Onboard customers financial requirements through appropriate set up for invoicing, payments, and credit standards. Advise on payment frequency and cadence for overall account health.
• Manage aging reports, and payment remittance to positive outcomes.
• Collaborate with customers and team operations for problem resolution to customers' accounts payable teams.