AP/AR Manager

firstPRO 360; Kennesaw (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

firstPRO 360 is seeking an Accounting Operations Manager to lead the Accounts Receivable and Accounts Payable teams, driving accuracy, timeliness of vendor payments, and customer collections. The role requires guiding a high-performing team, owning process improvements, and managing escalated collection topics to reduce risk across the organization.

The ideal candidate will oversee KPI attainment, collaborate with Product Management, Sales, and Service, and ensure ERP data integrity while

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 7–10 years of experience leading AP/AR teams.
• Experience in a high-volume environment with revenues of $400MM+.
• Prior experience in a sales/service unit within logistics/distribution/manufacturing preferred.
• SAP experience preferred; ERP experience required.
• Strong analytical and strategic thinking capabilities with collaboration skills.

Responsibilities

• Manage AR and AP teams (including offshore employees) while guiding on daily tasks and escalations.
• Maintain KPI levels for timely/accurate payments and collections; manage bad debts.
• Oversee credit terms, risk decisions, and communication with Product Management, Sales, and Service.
• Develop and implement process standards aligned with global strategy.
• Provide reports to leaders for timely collections, payments, and issue visibility.
• Oversee vendor/customer data setup in the ERP and ensure internal controls.

Skills

Leadership

Analytical thinking

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Tools

SAP

ERP systems

Job description

The Accounting Operations Manager is responsible for managing the Accounts Receivable and Accounts Payable functions and team members. The position manages to departmental/company key performance indicators of accuracy, timeliness of vendor payments and customer collections while providing guidance to direct reports. The manager will identify areas of process improvement, own escalated customer collection topics, and support the team in daily operational needs. Utilize independent thinking and the ability to successfully manage high-performing teams.

What you will do:

• Manage the AR and AP teams (including offshore employees) while guiding on daily tasks, report-outs, escalating issues across department heads for resolution
• Maintain KPI levels for all areas defined by the manager and organizational requirements to include Timely/accurate payments to vendors while leveraging payment terms, collecting customer payments, managing bad debts and bad debt reserve
• Oversee customer terms, bankruptcy filing, release of orders based on credit terms/customer standing, make the proper decisions to reduce company risk and communicate concerns to Product Management, Sales, and Service where necessary
• Manage process standards based on global strategy creating team buy-in to support implementation
• Provide actionable information and reporting to various department heads to help facilitate timely collections, payments, and bring light to any concerns regarding the aforementioned. Work with 3rd party provider to ensure consistent workflow
• Oversee customer and vendor setup to ensure timely and accurate data within the ERP
• Oversee and/or complete necessary reports, reconciliations to ensure internal controls and protection of financial data and satisfy audit requirements
• Manage expense portal ensuring employees follow the expense policy guidelines, changes to the portal, and IRS per diem limits
• Manage allocation of team responsibilities including hiring team members for replacements when necessary
• Own and manage department policies and procedures while publishing any necessary documents to departments, on the intranet, or across the company

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field required
• 7-10 years of experience leading teams and processes for Accounts Payable and Accounts Receivable
• Experience in a high-volume environment with revenues of $400MM+
• Prior experience in a sales/service unit within the logistics/distribution/manufacturing industry preferred
• SAP experience preferred; ERP experience required
• Understanding of credit risk profiles, and credit tools to evaluate risk, and bad debt management
• Proven ability to partner with operational and commercial business units of various levels to leverage needs for success of the department and company
• Strong analytical and strategic thinking capabilities
• Ability to influence decision-making
• Experience facilitating cross-functional initiatives and process improvements
• Excellent communication and presentation skills
• Strong organizational and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail with strong business acumen