Operations Account Lead - Revenue Cycle

Embedded Shishya

United States

Remote

USD 110,000 - 160,000

Full time

11 days ago

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Job summary

Embedded Shishya is seeking a Team Lead, Operations Account Management to oversee day-to-day operational performance for assigned clients, serving as the liaison between client facilities and internal delivery teams in revenue cycle workflows.

The role focuses on monitoring KPIs, translating client needs into priorities, identifying risks, and mentoring staff to ensure accurate reporting, timely issue resolution, and strong client satisfaction across billing, follow-up, collections, denials, and

Qualifications

Bachelor’s degree or equivalent with relevant experience.
5+ years in hospital revenue cycle with billing, follow-up, and denials.
Knowledge of insurance regulations and automated billing workflows.
Strong client-facing communication and problem-solving skills.
Proficiency with Microsoft Office and cross-system reporting.

Responsibilities

Monitor daily operational performance and KPIs for assigned clients.
Act as primary operations liaison between clients and internal teams.
Translate client needs into actionable operational priorities.
Identify operational risks and trends and support issue resolution to protect cash and A/R performance.
Ensure accurate reporting and timely communication to stakeholders.
Lead operational work for domestic-only clients.