Client Operations Lead: Revenue Cycle Excellence

United Surgical Partners International, Inc; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

United Surgical Partners International, Inc is seeking a Client Operations Manager to lead a team of A/R Specialists and drive optimal revenue cycle results for assigned CBO clients. You will oversee 8-12 clients, monitor KPIs, and collaborate across departments to improve collections, posting, and payer performance.

The role requires strong leadership, deep knowledge of AR workflows, and a track record of improving revenue cycle outcomes in a healthcare setting.

Qualifications

• Experience leading teams in healthcare revenue cycle operations.
• Strong understanding of accounts receivable processes and payer dynamics.
• Proven ability to drive improvements through KPI analysis and action plans.

Responsibilities

• Lead a team of A/R Specialists to maximize collectability of services.
• Ensure revenue cycle operations meet quality standards and client expectations.
• Communicate trends and opportunities to clients and internal stakeholders.
• Develop staff through coaching and routine QA reviews to improve performance.
• Collaborate with cross-functional teams to optimize system-wide efficiency.

Skills

Team leadership

Revenue cycle management

A/R analysis

KPI tracking

Process improvement

Education

Bachelor's degree in Healthcare Administration

Tools

RCM software

Job description

United Surgical Partners International, Inc is seeking a Client Operations Manager to lead a team of A/R Specialists and drive optimal revenue cycle results for assigned CBO clients. You will oversee 8-12 clients, monitor KPIs, and collaborate across departments to improve collections, posting, and payer performance.

The role requires strong leadership, deep knowledge of AR workflows, and a track record of improving revenue cycle outcomes in a healthcare setting.