Team Lead, Revenue Cycle Operations & Client Delivery

RemoteFetch; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

IKS Health in the United States seeks a Team Lead, Operations Account Management to oversee day-to-day client operations, focusing on revenue cycle outcomes and accurate reporting. You will act as the primary liaison between client facilities and internal delivery teams, translating needs into priorities, guiding issue resolution, and mentoring staff to protect cash flow and client satisfaction.

Success is measured by client retention, lower escalations, and improved A/R performance while

Qualifications

• Bachelor's degree or equivalent in healthcare administration, business, or related field.
• 5+ years in hospital revenue cycle with billing/follow-up experience.
• Strong client-facing communication and cross-functional collaboration.

Responsibilities

• Operational Performance Monitoring: Monitor daily operational performance, KPIs, A/R days, and denial trends.
• Primary Operations Liaison: Act as main contact between clients and internal delivery teams.
• Operational Translation: Translate client needs into actionable priorities and execution plans.
• Risk & Trend Identification: Identify operational risks, analyze performance trends, and support issue resolution.
• Reporting & Communication: Ensure accurate reporting and clear status updates to internal stakeholders and clients.
• Client Scope: Lead operational work for domestic-only clients.

Education

Bachelor's degree or equivalent in healthcare administration, business, or related field

Job description

IKS Health in the United States seeks a Team Lead, Operations Account Management to oversee day-to-day client operations, focusing on revenue cycle outcomes and accurate reporting. You will act as the primary liaison between client facilities and internal delivery teams, translating needs into priorities, guiding issue resolution, and mentoring staff to protect cash flow and client satisfaction.

Success is measured by client retention, lower escalations, and improved A/R performance while